Leasing Agent

JOB TITLE: Leasing Agent
REPORTS TO: Property Manager and/or Director of Operations

POSITION PURPOSE
The Leasing Agent will occupy and oversee the premises of the property/ Apartments to ensure 100% leased and collected.
The Leasing Agent will support the Property Manager as needed, ensuring that the building is adequately maintained by overseeing the completion of vendor’s and/or maintenance.

PRINCIPAL RESPONSIBILITIES:
Keep the property fully leased, neat/clean and organized.
Attention to detail and follow up is key!
Leasing/Tenant Management:

• Leasing to ensure that the property remains 100% occupied. Document all prospect and residents’ contact, requests and key information. Show the units and follow up on showings.
• Run applications, complete the lease agreements through to contract execution and move in.
• Management of the rent collection process, ensuring rents are collected and deposited timely, per Reynolds Realty Advisors procedures
• Management of collections for all delinquents through to payment
• Maintains the accounting/operating system data ensuring all information is loaded and accurate, within AppFolio
• Keeps accurate, complete, and timely records and report relevant information to RRA
• Occupy and oversee the apartment complex premises during office hours and when the office is closed, on call

PROPERTY MANAGER SUPPORT:

• Manage and oversee the maintenance for the common area, unit repairs and turn overs as completed by the RRA maintenance and/or vendors
• Schedule all work to be completed at the property and ensure that work orders are completed as required and all information is maintained with in AppFolio
• Contact service providers should there be a lapse in service and/or follow up on all puchlist items to be completed, as needed
• Create, updated and close out all maintenance work orders, same or next day that the work was completed
• Report any issues and/or concerns to Management
• Report any quotes that need approval
• Close the loop on all maintenance related items through emails/text or calls to maintenance, management and/or owners, as appropriate, on the items in question.

COMPLIANCE:

• Ensure resident’s confidentiality according to Reynolds Realty Advisors policies and procedures.
• Working knowledge of and compliance with Reynolds Realty Advisors policies and procedures, maintaining all RRA information as confidential.
• Complete all training, as required, to ensure compliance in all areas of property management
• Keep the grounds clean, walk the property daily and address any issues through work orders as needed.
• As a result of random and scheduled property inspections, address any items from your inspections and that of RRA management

PREPARATION, EXPERIENCE, and APPROACH

• Customer Maniac approach is a must!! Going the extra mile to satisfy the residence
• A relentless drive to optimize the property for the residents and owners
• Maintain strict confidentiality of all confidential information
• Seek to continuously improve knowledge, skills and abilities in related service areas.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly sit, talk and use hands
• Frequently stand and walk the property
• Occasionally reach with hands and arms, stoop, kneel, crouch or crawl and lift or move up to 10 pounds.
• Specific vision abilities include close vision, distance vision, peripheral vision, and ability to adjust focus.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
We maintenance compliance with Covid-19 precaustions and guidelines.

Ability to commute/relocate:

• Anaheim, CA 92801: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Property leasing: 3 years (Preferred)

Work Location: One location