Lease Renewal Coordinator

Overview: Draper and Kramer is a family owned company with over 125 years of experience providing vertically integrated property and financial services throughout the United States. Specifically, our services include multi-family residential and commercial property management, acquisition, development, debt and equity commercial financing and residential mortgage banking services.
We are one of Chicago's best employers that has been a three-time winner of the Chicago Tribune’s Top Places to Work. We offer opportunities for career advancement, a supportive work environment and competitive benefit packages. We encourage you to learn more about joining the Draper and Kramer team!
Draper and Kramer is looking for a Lease Renewal Coordinator who will be responsible for handling all renewals for a busy Bronzeville leasing office. This full-time position is Tuesday-Saturday.Responsibilities:

• Complete all aspects of resident lease renewals in accordance with company policies and procedures
• Handle all correspondence regarding lease renewal options and vacate notices, including but not limited to phone calls, letters, emails, and in-person meetings regarding the lease renewal process
• Provide outstanding customer service to all residents
• Maintain detailed and accurate confidential records
• Ensure lease files are complete and being executed properly with proper documentation for approval in an efficient and expedient manner.
• Maintain thorough knowledge of current rental rates, lease terms, competitor pricing, current market conditions, and all community policies and procedures.
• Work with the Leasing Director and Resident Relations Coordinator to develop and maintain an on-going resident retention program.
• Conduct all business in, Fair Housing, Americans with Disabilities Act, and all other laws pertaining to apartment industry.
• Perform other duties and assignments as needed by the Leasing Director or Property Manager

#34096Qualifications:

• Direct knowledge of the lease renewal process with experience discussing and negotiating renewals
• Illinois leasing license or be able to obtain within 120 days from date of hire
• Knowledge of CRM/YieldStar renewal processes and Blue Moon
• Ability to work in a fast-paced work environment
• Strong time management, organizational and problem-solving skills
• High school diploma/GED equivalent; Bachelor's degree preferred

It always has been and continues to be Draper and Kramer’s policy that employees should be able to enjoy a work environment free from all forms of unlawful employment discrimination. All decisions regarding recruiting, hiring, promotion, assignment, training, termination, and other terms and conditions of employment will be made without unlawful discrimination on the basis of race, color, national origin, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status or any other factor that the law protects from employment discrimination.