Learning Operations Coordinator

Now is the time to join Pacific Dental Services. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!Under the supervision of the Manager, Learning Operations, the Learning Operations Coordinator is to coordinate, administer and report on all Organizational and Talent Development activities. This role is responsible for ensuring continuous operation of the Learning Management System (LMS) to serve in the delivery of learning opportunities that align with the requisite competencies of Pacific Dental Services (PDS) team members. The Learning Operations Coordinator must work effectively with Regional Partners/Directors/Managers, co-workers, customers, vendors, and others.
Responsibilities

• Coordinate and administer training activities/workshops (XP Plans, including Essentials Programs), schedule and manage logistics for training activities (outlook calendaring, materials, sign-in sheets, NSC room set-up, etc.), maintain and monitor training enrollment as applicable and appropriate, provide registration/confirmation communications to registrants and Management as appropriate, provide post training communications as needed, i.e. payroll time and attendance to OMs.
• Administer the day-to-day functions for the PDS learning management systems (LMS) - create and update training activities, upload learning resources and materials and provide routine maintenance and systems auditing as needed, monitor PRISM reports and update system as needed, update attendance records, update user profiles as needed, i.e. doctor supervisor mapping, LOA, new hire details, title changes etc., provide routine QA testing to ensure accuracy of the training records/information, support system upgrades or changes.
• Manage library resources as assigned.
• Prepare and distribute attendance and XP plan reports and conduct follow up communications as appropriate. Additional reporting as needed/necessary.
• Actively share ideas in a constructive and positive manner by listening to and objectively considering ideas and suggestions from others.
• Keep commitments and keep direct supervisors informed of work progress, timetables, and issues.
• Evaluate and actively address problems and issues constructively to find mutually acceptable and practical business solutions.
• Other duties as assigned by management.

Required

• Associate degree or one-year certificate from an accredited college or technical school. In lieu of degree, 2+ years of working in a professional education, customer service or talent development environment.

Preferred

• Experience in a multi-regional healthcare, retail or dental company.

Benefits

• Medical, dental, and vision insurance
• Paid time off
• Tuition Reimbursement
• 401K
• Paid time to volunteer in your local community

Pacific Dental Services is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.