Learning Management System Administrator

Learning Management System Administrator

Overview of Position

This position will play a critical role in Change Healthcare organization’s efforts to leverage learning systems for team member growth and career development. The candidate will be responsible for the management, coordination, and maintenance of the Change Healthcare University Learning Management System (LMS) and related systems.

What will be my duties and responsibilities in this job?

• Manage the overall system configuration and content architecture to include course codes, catalog structure and program congruence

• Troubleshooting errors, issues, and new requirements in a timely manner

• Coordinate with training staff and stakeholders to facilitate program structure and settings

• Maintain a high-working knowledge of LMS enhancements and upgrades through vendor and related websites

• Perform staff and team member training as necessary when system changes occur or for refresher purposes

• Serve as a liaison between the LMS vendor and Change Healthcare

• Collect reports on program, organization, and user level data on a routine basis

• Gather data from users, analyze results, suggest, and implement improvements to LMS and other databases

• Provide daily user support and manage, respond, and track activity within the LMS email box

• Educate users on self-service tools and be a resource for adopting new functionality within the LMS

What are the requirements needed for this position?

• 3-5 years’ experience (healthcare, training, credentialing, program management) required

• Experience in managing a Learning Management System required, Cornerstone on Demand preferred

• Bachelor’s degree in Information Technology/Systems, HR/Learning and Development or related discipline required

• Experience with JavaScript (preferably including TypeScript), CSS and HTML and the challenges presented supporting different browsers

• Advanced understanding of HTML/CSS and SQL

• Experience with Power Bi and API calls to provide reporting information from the LMS

• Outstanding interpersonal communication skills required

What other skills/experience would be helpful to have?

• High level of customer satisfaction for internal and external stakeholders

• Experience with writing unit, integration, and UI automated tests

• Ability to work cooperatively with all levels in the organization, think quickly on your feet, and work effectively as part of a positive, high-performing team

#Li-remote

Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

Some of our positions require employees to be onsite at a Change Healthcare facility or a Client site, including Medical Facilities. Depending on the site’s health and safety guidelines, you may be required to have medical screenings or vaccinations to meet site requirements, which may include Covid-19 vaccination and/or testing. Further details and requirements will be confirmed during the interview process.

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to applyaccommodations@changehealthcare.com with "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.

Click here https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf to view our pay transparency nondiscrimination policy.

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Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.