Lead Medical Office Coordinator

ATHLETIX is a boutique Physical Therapy clinic servicing the Miami area. We strive to provide the most elite quality of care to the athletic population, with an emphasis on manual therapy, sport-specific rehab and extensive individualized attention.

The appropriate candidate must be capable of juggling multiple tasks at a time, while maintaining composure and delivering outstanding client care.

KEY RESPONSIBILITIES

• LEADING PERSONNEL
• Weekly training of front office personnel
• Daily/Weekly Audits
• Ensuring all daily tasks are handled
• LEADING CLINIC OPERATIONS

• Maintaining an orderly clinic, equipment is up to date, in good working condition
• Auditing clinic calendar and making sure all payments are collected

• Liaison for the Clinic Manager

• Facilitates patient flow by notifying the provider of patients' arrival
• ADMIN KEY RESPONSIBILITIES:
• Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
• Welcomes and greets all patients and visitors, in person or over the phones
• Scheduling patients for the proper appointment ensuring calendar is up to date and accurate
• Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and DR’s
• Manage a call list of potential new clinic clients paying close attention to detail on follow up notes
• Be comfortable in selling our services to both current and new clients
• Verify benefits with insurance companies
• Responsible for keeping the reception area clean and organized
• Recap weekly activities to management
• When needed attend business meetings to take notes and stay informed on roles and responsibilities
• Preparing new patient packages in advance of appointments and guiding patients on completing accurately
• Order approved office supplies when needed
• Protects patient confidentiality by making sure protected health informations secured by not leaving patient files in plain site and logging off the computer before leaving it unattended

QUALIFICATIONS / REQUIREMENTS:

• 2+ Years medical office experience
• 100% Bilingual, fluent in English and Spanish
• Have a passion for the fitness industry
• Professional appearance and self presentation; candidate must uphold the core values of the brand
• Sales experience
• Strong interpersonal skills, extroverted, outgoing, can do attitude and charismatic personality in order to engage with all clients

• Ability to communicate a passion for the ATHLETIX brand and inspire the same enthusiasm in our clients
• Have attention to detail
• Bachelor’s degree from accredited institution in business administration (Preferred)

Job Types: Full-time, Part-time

Pay: From $17.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
Unvaccinated individuals are recommend to wear a mask. Adhering to COVID-19 sanitation guidelines.

Ability to commute/relocate:

• Fort Lauderdale, FL 33328: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Microsoft Office: 2 years (Required)
• Administrative experience: 2 years (Required)

Work Location: One location