Lead, Field Central HR Administrator

At HelloFresh, we want to change the way people eat forever by offering our customers high quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 16 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: GreenChef, EveryPlate, Chef's Plate, Factor, and Youfoodz.

Job Description:

The Central Admin team is the newest function of the rapidly growing HelloFresh Field HR Team. This exciting function is designed to help streamline and improve all administrative related tasks in order to have better data, smoother processes, more efficient payroll and much more. The Central Admin function is the backbone of the Field HR Team and will stretch across all locations. It will grow as we expand HelloFresh, Green Chef, Every Plate, and Factor access the US and provide internal job growth along the way.

As we continue to scale this new function, we're hiring Central Admin Leads to support the team in our Distribution centers and support the hybrid working model. In this role, you will serve as the main point of contact for the DC's Central Admin team and manage a diverse hybrid (half onsite, half remote) team of up to 8 Admins. You will provide support to team members and serve as backup for all tasks when required. Your goal is to create and maintain an environment where our Admins can do their best work - in an effective, professional, and safe environment. You will operate independently and ensure the smooth day-to-day execution of Admin processes, helping to improve and standardize procedures along the way. This position will report to the HR Manager of the Central Admin team.

Data drivenness is one of the key foundations of our Hellofresh DNA and critical operational decisions such as labor planning and staffing are heavily reliant on Central Admin processes and data integrity. A successful candidate will be an individual that can exercise independent judgment, have key attention to detail, have problem solving skills, lead with a sense of urgency, and possess excellent communication skills.

• Partner with the Field Central Admin HR Manager and Associate Director to standardize core Central Admin processes
• Be a role model leader and a champion of change, building organizational trust and promoting a positive workplace culture, partnering and communicating regularly with DC leadership and cross-functional teams
• Own roster management for the site to support network level consistency for workforce planning and staffing
• Own the Schedules for Central Admins as well as task assignments to drive daily coverage of all Central Admin tasks.
• Ensure all Central Admin daily processes are executed in accordance with respective deadlines such as payroll deadlines and status change deadlines
• Act as backup for each owner admin function of New Hire, Roster Admin, Payroll/Timekeeping, and Pool Generalist as needed
• Perform Data Entry in various HR systems
• Liaise between the Central Admin team and the HR Manager and DC leadership
• Complete tasks and oversight with minimal supervision from the Central Admin HR Manager, but also know when to ask for additional support if needed
• Support professional development of Central Admins through frequent feedback, documentation, and partnership with Central Admin HR Manager
• Perform other duties as assigned

You are.

• A Leader who can foster team cooperation for a group of employees
• Results Driven
• Excellent at Time Management: maintaining momentum and keeping associates on task to meet goals and deadlines
• A highly collaborative leader with the ability to partner with and influence key business leaders and build high functioning teams
• Excellent Communicator: expresses ideas and thoughts clearly and with tact and diplomacy (verbal/written)
• Learning focused: able to effectively train Central Admins, Local HR and Site Leadership on FCA processes
• Good Judgment: Is able to make informed decisions and escalate when necessary
• Strong organizational skills and a goal-oriented approach to work
• Able to work independently while also contributing to a high-performing team
• Focused on effective teamwork with the capability to thrive in an autonomous environment
• Able to creatively and efficiently execute against several competing tasks and projects
• Be an innovative, strategic thinker who can effectively leverage data to improve efficiency in a production focused operational environment

• Exceptional communication, interpersonal, and problem solving skills;
• 2+ years of work experience in people leadership or HR
• Proficiency with Google Apps (ie., Gmail, Docs, Sheets), and Microsoft Suite
• Bachelor's degree or equivalent job experience
• Highest levels of integrity and ethics with great follow-through on tasks
• Ability to work nights, weekends, and holidays

Supervisory Responsibility

This position provides guidance to associates by coordinating work and resolving problems. The Central Admin Lead's performance is evaluated by their leadership of the Central Admins, productivity of their designated team, Quality of tasks completed each shift, and ability to effectively lead employee performance on the team.

You'll get…

• Competitive Salary & 401K company match that vests immediately upon participation
• Generous parental leave of 16 weeks & PTO policy
• $0 monthly premium and other flexible health plans effective first day of employment
• 75% discount on your subscription to HelloFresh (as well as other product initiatives)
• Snacks, coffee & catered meals
• Company sponsored outings & Employee Resource Groups
• Collaborative, dynamic work environment within a fast-paced, mission-driven company

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers' homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company's commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.