Lead Development Representative - Acquisitions

We believe car buying should be fun, fair, and accessible to everyone. We've set out to transform an industry, using technology to bring transparency and convenience to the car buying process.

And we aren't stopping there. We seek to bring that same openness and simplicity to car ownership too, with payments, maintenance, and insurance in one easy app. At SHIFT, we're building the tools that empower people to buy, own, and sell the cars that make life go. We've recently entered the public markets (Nasdaq: SFT) and are experiencing rapid growth. This is a great opportunity to join a hyper growth company changing an industry!

Shift is looking for talented Lead Development Representatives to help us bring car inventory into our pipeline. We want someone who is high energy, hungry to succeed, and comfortable with working in a rapidly changing start-up environment. If you think you have what it takes to join our team, we want to hear from you!

This position could be a good fit for you if:

• You're a self-starter with a great attitude who enjoys solving problems and taking on difficult challenges
• You take ownership of your role and demonstrate your value in actions, not words
• You can think on your feet. You enjoy learning new things and can learn them quickly; change excites you
• You communicate clearly and you listen carefully. You can explain just about anything to anyone, and you're capable of successfully providing information through writing and on the phone.

What you'll do:

• Qualifying and developing inbound and outbound leads and responding to inquiries
• Utilize different methods of communicating with potential buyers and sellers (via phone, email, chat and text)
• Managing and overcoming potential buyer and seller objections
• Accurately tracking all communications in CRM system
• Leveraging promotional campaigns to develop buyers and sellers
• Working collaboratively across Shift teams to achieve goals

What we're looking for:

• 1+ years experience with a track record of success in Lead Generation or Inside Sales
• An energetic personality who communicates effectively and respectfully with customers over the phone, chat and email.
• Excellent attention to detail and organizational skills
• A self-starter with strong problem-solving skills
• Thrives in a team environment and treats everyone with respect
• Experienced in the automobile industry is a plus, but not necessary
• This role is remote, however you must reside in or be willing to move to the following states: AZ, CA, NV, OR, or UT

At Shift, we're all about growth - which means people who are eager to grow, who are ready to roll up their sleeves and learn new things. We were founded by a scrappy group of visionaries who were by no means "car experts" - so we don't expect you to be one, either! We'll take the open-minded go-getter over the pure subject matter expert any day. In that spirit, we also care about building a diverse and inclusive workplace and company. To put it simply, cars are meant for everyone, so we believe our company should be, too. We never discriminate against any candidate on the basis of gender, sexual orientation, gender identity, age, race, ethnicity, religion, color, national origin, marital status, veteran status or disability status. We welcome and encourage people of all backgrounds and walks of life to apply, even if you're unsure if you meet all the requirements. (Even if this particular role isn't the right fit, chances are we will have the right one soon!)

Having gone public in October 2020, we are at the beginning of our journey and hope you join us for the ride! Shift is a leading end-to-end auto e-commerce platform transforming the used car industry with a technology-driven, hassle-free customer experience. Shift's mission is to make buying or selling a used car fun, fair, and accessible to everyone. We provide comprehensive, digital solutions throughout the car ownership lifecycle: finding the right car, having a test drive brought to you before buying the car, a seamless digitally-driven purchase transaction including financing and vehicle protection products, an efficient, digital trade-in/sale transaction, and a vision to provide high-value support services during car ownership.