Lab Administrator (Entry Level/New College Grad)

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.

Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.

Zscaler is seeking to hire a Lab System Administrator who has good technical knowledge and a desire to build creative solutions to sustain the rapid growth of Zscaler.

In this role, you will focus on remotely supporting all aspects of US HQ lab infrastructure and a wide variety of hardware, operating systems, and applications.

Responsibilities:

You will be an instrumental part of the Zscaler lab team responsible for the provisioning, availability, latency, performance, efficiency, Securing, monitoring, and emergency response.

• Good experience with networking principles, Firewalls, Load Balancing Solutions, etc.
• Working closely with QA, Development, and Infrastructure teams to understand, implement, and deploy solutions to support the projects
• Deploy patches and upgrades, and upgrade administrative tools and utilities as required for the network
• Excellent problem-solving, troubleshooting, and communication skills
• Designing and maintaining lab topologies and documentation
• Procuring, racking, and stacking lab equipment
• Provisioning and installing servers or VMs
• Configuring and maintaining high uptime of all network switches, routers, servers, firewalls, PDUs, and traffic generators, etc.
• Provisioning and configuring hosts with various types of operating systems
• Responding to network outages and performing root cause analysis.
• Writing automation for system provisioning, back-ups, and other repetitive tasks in the lab
• Maintaining software security and vulnerability patches
• Managing asset life cycle and inventory management
• Making sure that Lab is operating/following the corporate security policies.
• Managing AWS Instances, security policies.

• US Citizenship Required, do to the nature of the projects and clients
• 0-2 years of experience in setting up lab infrastructure including procuring, racking, and configuring networking equipment
• Network and system administration knowledge
• Knowledge of Linux/UNIX and related applications
• Comfortable working in a fast-paced environment
• Basic scripting skills (e.g. Python, Bash, etc.)
• Constantly driving to improve, optimize and identify opportunities for process improvement

Good-to-have skills:

• CCNA is a plus
• System administration experience in configuring and provisioning Linux, Windows, VMware ESXi / vCenter, OpenStack and other virtualization environments
• Advanced Linux/Unix system administration skills
• Basic working knowledge of AWS

All your information will be kept confidential according to EEO guidelines.

What You Can Expect From Us:

• An environment where you will be working on cutting edge technologies and architectures
• A fun, passionate and collaborative workplace
• Competitive salary and benefits, including equity

Why Zscaler?

People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team.

Additional information about Zscaler (NASDAQ: ZS ) is available at https://www.zscaler.com.

Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.