KFC Team Member/Shift Manager

TEAM MEMBER POSITION:

As a Team Member, you could be the smiling face that greets and serves customers. Or you could be the cook that prepares our world famous chicken (and tell your friends you know the "secret" – just kiddin'). Whatever job you do, you know what you do matters – to your team and to your customers.

JOB RESPONSIBILITIES:

• Make and prepare guests orders with accuracy and efficiency
• Provide a top-notch guest experience that includes friendly interactions, hot and fresh meals and a commitment to cleanliness.
• Contribute to the overall positive and collaborative family environment.

SUCCESS FACTORS:

• Takes absolute pride in everything you do
• Values customer service and positively impacts our guest's experience
• Brings an upbeat energy to the team
• Has a commitment to timeliness and a sense of urgency
• Practices high quality food and cleanliness standards

REQUIREMENTS:
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:

• You're a fun and friendly person who values customers and takes absolute pride in everything you do.
• You like talking – a lot – even to strangers. This is important, because you're not able to text message customers.
• You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier – and more fun – working as a team.
• And you're at least 16 years old.

ADDITIONAL INFO:

KFC restaurants across the US are commonly operated by independent business owners called Franchisees. They have a contract with KFC allowing them to sell our products and have all operating responsibility for their restaurant, including being your employer. As a result, independently-owned franchised or licensed locations may have different requirements.

Please keep in mind, this is just basic information and you’ll find out more after you apply. At KFC, what you do matters! So if you want to be part of a winning team, find out now why Life Tastes Better with KFC. Apply today!

SHIFT MANAGER POSITION:

At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs are more than a paycheck – they're about being independent, having fun, and making new friends.

If you're ready for a career in restaurant management, our Shift Supervisor position is the right place to start. Working as a Shift Supervisor lets you develop your management skills while still having the time to do the things you enjoy. You'll benefit from our training and career opportunities and receive reward and recognition for your efforts.

JOB RESPONSIBILITIES:

• As a Shift Supervisor, you will have direct ownership of the results of your team and how you can impact the guest service experience and the restaurants' success.
• Support the Restaurant General Manager in restaurant goals related to building and developing the team, operations metrics and profitability.
• Effectively communicate goals, promotions, business updates, etc.
• Provide a top-notch guest experience that includes friendly interactions, a clean restaurant and hot & fresh meals.
• Lead the overall positive and collaborate family environment.

SUCCESS FACTORS:

• Takes absolute pride in everything you do
• Goal-oriented leader that enjoys a fast-pace environment
• Leads through motivating and mentoring others
• High accountability for results and leading a team
• Desire to learn and grow into broader management positions
• Values customer service and positively impacting our guest's experience
• Practices high quality food and cleanliness standards

REQUIREMENTS:
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:

• We have a GREAT culture at KFC and look for GREAT people to add to our family. You know who you are --honest, energetic and fun. Able to get along and talk easily with people. You're never short of a smile and take real pride in your work; cope well under pressure and thrive on a challenge.
• A natural leader, you want to be captain because you can bring together a winning team. You're all about teaching new things and motivating the team to work together.
• You set high standards for yourself and the people you work with – you love keeping things fun for the team and the customers.
• You want to learn how to run great restaurants from the best restaurant managers in the business.
• And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation – you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow.

ADDITIONAL INFO:

KFC restaurants across the US are commonly operated by independent business owners called Franchisees. They have a contract with KFC allowing them to sell our products and have all operating responsibility for their restaurant, including being your employer. As a result, independently-owned franchised or licensed locations may have different requirements.

Please keep in mind, this is just basic information and you’ll find out more after you apply. At KFC, what you do matters! So if you want to be part of a winning team, find out now why Life Tastes Better with KFC. Apply today!

Job Types: Full-time, Part-time

Benefits:

• Employee discount
• Flexible schedule

Education:

• High school or equivalent (Preferred)

Experience:

• Shift management: 1 year (Preferred)
• team member: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: One location