IT Technician- GSP

Overview:

Ready to take a different path? Passionate about Technology? Love horse racing? Eager to work in a rapidly growing industry? Fascinated by the world of gambling and casinos? If you answered YES to any of these questions, the 1/ST TECHNOLOGY Group could be the right fit for you!

1/ST TECHNOLOGY is a global group of Technology, service, and wagering companies that provides B2B and B2C wagering and betting infrastructure for the horse racing and casino industries. Our companies and products include AmTote, Xpressbet, 1/ST BET, and PariMAX, and we are always eager to add enthusiastic and knowledgeable members to our growing team. Whether you’re a railbird, gamer, or you’re just passionate about Technology, and we’d love to find out if there’s a spot where you can thrive in the 1/ST TECHNOLOGY Group.
At 1/ST Technology, innovation drives us to create dynamic digital experiences in the horse racing and gaming industry.
We are currently looking for a talented IT Technician at our Gulfstream Park location. Your position works closely with employees and customers to assist in troubleshooting computer hardware and software issues. Your role is responsible for maintaining the integrity of all computer workstations and associated software. You will perform duties associated with (including but not limited to): setting up workstations, installing software, providing technical support, analyzing hardware and software efficiencies and troubleshooting customer issues. You will assist the Lead Computer Technician role. You will perform your duties in a manner that continues increasing the effectiveness and organization of the Infrastructure/IT department.
Competencies that drive success in this role: Active Listening; Business Acumen; Communication Proficiency; Comprehension; Continuous Improvement; Customer Focus; Flexibility; Organizational Skills; Personal Effectiveness & Credibility; Problem Solving; Project Management; Relationship Development; Results Driven; Self-Assurance; Technology Skills; Time Management and Teamwork OrientationQualifications:

• Bachelor’s degree in computer-related field
• Minimum of one (1) year of related experience
• Ability to work at ease with cross-functional teams
• Professional integrity at all times. Maintains strong sense of discretion and confidentiality.
• Technical aptitude, error/solution tracking experience and internet security knowledge.
• Ability to work on a team and as an individual contributor. Experience managing multiple projects simultaneously
• Initiative and personal ownership/accountability
• Ability to read and comprehend simple instructions, short correspondence and memos.
• Ability to interpret documents such as safety rules, operating/maintenance instructions and procedure manuals.
• Ability to write route reports and correspondence.
• Ability to effectively present information with one-on-one and small group audiences (customers, clients and other employees within the company).
• Basic math skills required with the ability to add, subtract, multiply, divide, use whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Effective, and consistent communication (verbal and written), interpersonal, presentation, project management, teamwork, and time management skills
• Self-starter, self-motivator, detail-oriented, highly organized personality. Motivated to excel, competitive in nature and does not confuse “efforts” with “results”.
• Demeanor that personable and approachable; Demonstrates professionalism and active listening skills at all times.
• Ability to work effectively and efficiently in a fast paced environment including stressful situations
• Structured problem solving and prioritization skills. Ability to deal with problems involving several concrete variables in standardized situations. Ability to deal with conflict (i.e. employees, irate customers, wrong stock orders, etc.) and resolve with quick viable solutions if necessary
• An open mind: Individual must be open to learn about and understand ‘niche’ industry
• Demonstrated flexibility and can adapt to changes within industry and company
• Knowledgeable in technology
• Knowledge of horse racing is a plus

Pre Preferred Experience and/or Education: N/A

• Compensation is commensurate with experience and includes a competitive base salary and benefits

ADDITIONAL INFORMATION

• 
  Requires travel up to 30% including travel outside of the local area
• Compensation is commensurate with experience and includes a competitive base salary and benefits
• Base Work Location – Position based in Hallandale Beach, Florida at Gulfstream Park.

We are 1/ST Technology - A fully integrated racing and gaming technology company providing solutions that drive pari-mutuel and fixed-odds wagering world-wide. A leading technology and services provider to the North American pari-mutuel wagering market, with services that include the horse racing industry’s most comprehensive and user-friendly wagering website/platform allowing customers to wager from a computer, phone, or mobile device. Ongoing commitment to the growth and success of the global racing industry through B2C and B2B product innovation, extensive professional services offerings, the broadest integration of hosts for commingled pari-mutuel, and fixed odds and the continued evolution of the preeminent totalizator systems in the world.

1/ST Technology is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Responsibilities:

• Build, replace, and set up and moves (throughout the location) computer hardware.
• Perform duties associated with wiring, troubleshooting and repairing the company network to optimize performance and ensure flawless interaction with company software by users.
• Perform duties associated with troubleshooting and repairing computer hardware and software including ensuring all software is managed and promptly updated.
• Offer daily operations and systems support to users.
• Maintain computer parts/supplies inventory and manages availability of parts in stock.
• Ensure security and privacy of networks and computer systems
• Maintain records/logs of repairs and fixes
• Be empowered to take initiative with applicable duties/projects and may receive direction or instruction from senior department team members