IT Senior Business Systems Analyst

Under the general supervision of the Project Manager, Principal Business Analyst, or the Director, develops requirements analysis, use case reviews, fit/gap analyses, functional designs, business process re-engineering, and preliminary design reviews and critical design reviews with customers. You will communicate solutions, issues, and risks directly with technical management or other responsible entities to ensure a fully integrated solution across multiple work streams. The Senior Consultant Business Analyst is part of an IT team that is accountable for production support (including on-call duties in a 24x7 environment) as well as new projects.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Subject matter expert (SME) in one or more applications’ capabilities and features for users, owners, and administrators of solutions.
• Keeps abreast of new Tools & Technology and functionalities across the application(s).
• Plans, designs and recommends business processes to improve and support business activities.
• Assists with developing the methods and procedures required to identify whether current business goals and objectives meet organizational needs.
• Facilitates meetings with clients to gather and document requirements and explore potential solutions.
• Analyzes and documents client's business requirements and processes and communicates these requirements by constructing conceptual data and process models, including data dictionaries and volume estimates from organization.
• Collaborates with work teams, departments, system leadership, staff, other IT groups, and technology vendors to define needs and facilitate solutions.
• Provides input into developing and modifying systems to meet client needs and develops business specifications to support these modifications.
• Creates test scenarios and develops test plans to be used in testing the business applications in order to verify that client requirements are incorporated in to the system design.
• Assists in analyzing testing results throughout the project.
• Participates in technical reviews and inspections to verify 'intent of change' is carried out through the entire project.
• Assists in coordinating business analyst tasks on information technology projects, problem tickets and provide support to other team members.
• Provides support, escalation response to production problem issues/errors. Performs root cause analysis and application resolution.
• Provides on call second-level escalation response for client issues and application problem tickets
• Assists in providing time estimates for project related tasks.
• Lead and conduct conference room pilots and demonstrations.
• Demonstrate solutions to client in a workshop setting.
• Occasionally trains end users
• Assignment of work and development of less experienced team members.
• Ensure proper documentation and on-time delivery of all functional artifacts and deliverables.
• Other duties as assigned.

EDUCATION/EXPERIENCE REQUIRED:

• Bachelor’s degree required.
• Five (5) years of applicable work experience required; 3 years applicable experience in a healthcare setting preferred.
• The below experience is just for Business Systems, not clinical:
  • Expertise with Oracle Peoplesoft v9.x HR and/or Finance/Supply Chain application modules.
  • Experience on at least two (2) major Peoplesoft implementations or upgrades.
  • Demonstrated experience with PS Query, SQL.

Under the leadership of President and CEO Wright L. Lassiter, III, Henry Ford Health System is a

$6 billion integrated health system comprised of six hospitals, a health plan, and 250+ sites

including medical centers, walk-in and urgent care clinics, pharmacy, eye care facilities and

other healthcare retail. Established in 1915 by auto industry pioneer Henry Ford, the health system

now has 32,000 employees and remains home to the 1,900-member Henry Ford Medical Group, one

of the nation’s oldest physician groups. An additional 2,200 physicians are also affiliated with the

health system through the Henry Ford Physician Network. Henry Ford is also one of the region’s

major academic medical centers, receiving between $90-$100 million in annual research funding and

remaining Michigan’s fourth largest NIH-funded institution. Also an active participant in medical

education and training, the health system has trained nearly 40% of physicians currently practicing

in the state and also provides education and training for other health professionals including nurses,

pharmacists, radiology and respiratory technicians. visit HenryFord.com.

Whether it's offering a new medical option, helping you make healthier lifestyle choices or

making the employee enrollment selection experience easier, it's all about choice. Henry

Ford Health System has a new approach for its employee benefits program - My Choice

Rewards. My Choice Rewards is a program as diverse as the people it serves. There are

dozens of options for all of our employees including compensation, benefits, work/life balance

and learning - options that enhance your career and add value to your personal life. As an

employee you are provided access to Retirement Programs, an Employee Assistance Program

(Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness, and a whole host of other benefits and services. Employee's classified as contingent status are not eligible for benefits.

Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health System is

committed to the hiring, advancement and fair treatment of all individuals without regard to

race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

weight, marital status, family status, gender identity, sexual orientation, and genetic information,

or any other protected status in accordance with applicable federal and state laws.