IT Network Engineer

IT Network Engineer - (21000020)Description
Facility Profile:TGH is the area’s only level I trauma center and one of just two ABA-verified adult & pediatric burn centers in Florida. With five medical helicopters*, we transport critically injured or ill patients from 23 surrounding counties to receive the advanced care they need. The hospital is home to one of the busiest solid organ transplant centers in the country. TGH is a nationally designated comprehensive stroke center, and has a 32-bed Neuroscience Intensive Care Unit. Other outstanding centers include cardiovascular, orthopedics, high-risk and normal obstetrics, urology, ENT, endocrinology, and the Children’s Medical Center, which features a nine-bed pediatric intensive care unit and pediatric kidney transplant services. As the region’s leading safety net hospital, Tampa General is committed to providing area residents with world-class and compassionate health care ranging from the simplest to the most complex medical services.

Tampa General Hospital was named the #1 hospital in Tampa Bay by U.S. News & World Report, 2020-2021, and recognized as one of America's Best Hospital's in five medical specialties: Cardiology & Heart Surgery, Diabetes & Endocrinology, Gastroenterology & GI Surgery, Nephrology, and Orthopedics. Tampa General Hospital has been designated a Magnet Hospital by the American Nurses Credentialing Center (ANCC), the highest recognition for nursing excellence, for the fourth consecutive time – an accomplishment that fewer than one percent of hospitals nationwide have earned. TGH is accredited by The Joint Commission and was awarded disease-specific certification in five medical specialties. TGH is also accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF). *Air transport provided by Metro Aviation, Inc.

Department Profile:Information Technologies invests over $100M annually on technology and services. Over 75% of the department’s employees hold professional certification in technology and IT related functions. Tampa General has earned numerous awards for health information technology, including the prestigious “HIMSS Stage 7 Award” issued to less than four percent of all hospitals in the country, and Hospital and Health Networks “Most Wired – Advanced” award for the past several years. TGH’s Information Technologies division earned “Best Hospital IT Department” by Healthcare IT News.

Job Summary:

As a member of the network team you will be responsible for on-call rotations, infrastructure design, infrastructure build, infrastructure maintenance as well as monitoring and troubleshooting. We are seeking a highly motivated team player with at least 7 years of Cisco network engineering experience. You will be on a team that maintains LAN/WAN/Datacenter and Cloud infrastructure.

Work Expectations:

• Responsible for maintaining infrastructure systems with a team of peers across multiple environments and multiple co-located datacenters.
• Design, build and maintain edge, cloud, data center and WAN environments that are scalable.
• Gather requirements, create designs, and implement prototypes using public and private cloud infrastructures.
• Gather requirements from functional teams for their integrations with third party products.
• Research, install, document, maintain and troubleshoot network infrastructure needs.
• Train functional teams on usage of thirty party integration products and provide subject matter expertise for enhancements to integrations.
• Maintain stable environments for everyday production, corporate and lab environments for specific use case testing.
• Work cross-functionally with various teams to drive solutions that are simple and repeatable.
• Research new technologies and methodologies to apply to the all levels of networking environments.
• Support the company after-hours, weekends, and holidays in support of an on-call rotation as needed.
• Ability to work independently and self-motivate.
• A commitment to providing our clients with 100% satisfaction.
• Excellent team player; works closely with the Network team to ensure everyone is informed of infrastructure related decisions.
• Ability to work within cross-functional teams.

Key responsibilities:

• Design, build and maintain Citrix and Enterprise Storage (e.g. EMC, Dell, Hitachi, etc.)environments capable of scaling with demand

• Gather requirements, create designs, and implement solutions based on business-need, and also providing our clients a commitment to 100% satisfaction

• Research, install, document, maintain and troubleshoot various and integrated infrastructure needs

• Peer development of team members

• Maintain stable environments for everyday production, corporate and lab environments for specific use case testing

• Work cross-functionally with various teams to drive solutions that are simple and repeatable, integrating third-party products

• Research new technologies and methodologies

• Develop, test and maintain disaster recovery storage technologies and procedures.

• Participate in 24x7 on-call rotation

• Capability to working dependently and self-motivate

Excellent team player; works closely with the Network team to ensure everyone is informed of infrastructure related decisions.

Ability to work within cross-functional teams.

Qualifications

General Qualifications:

• Excellent team player.
• Ability to work within cross-functional teams.
• Ability to empathize with customers and translate user requests into actionable engagement specifications.
• Ability to provide as well as receive feedback at all levels.
• Excellent customer service skills and strong interpersonal skills.
• Possesses analytical skills with the ability to apply logical reasoning.
• Encompasses passion and enthusiasm for problem solving and helping others.
• Self-motivated attitude; recommend infrastructure improvements to the team and implement once approved.
• Encompasses passion and enthusiasm for problem solving and helping others.
• Excellent troubleshooting and demonstrated critical thinking skills.
• Excellent interpersonal and team relationship skills.
• Security first mindset; continuously work to harden infrastructure security where possible.

Technical Qualifications:

• Ability to independently design, build and maintain edge, cloud, data center and WAN environments that are scalable.
• Edge – Familiarity with BGP design and function, working with ISP’s to negotiate contracts and choose proper edge solutions (Coax vs Fiber options such as Metro-E, Dark Fiber, VPLS, Ring topologies).
• Cloud – Experience with one or more commercial cloud providers (AWS, Azure, Google Cloud, etc.) networking tools, configurations, designs preferred.
• Firewalls – Knowledge of Cisco ASA as well as Palo Alto platforms is preferred.
• SD-WAN – Familiarity with SD-WAN concepts and application; Experience with the Meraki security appliances is preferred.
• Wireless – Knowledge of Cisco AirOS and CatOS is required; Experience with Cisco 9800 series controllers, flex connect, Wifi 6 is preferred.
• Data Center – Knowledge of Cisco Nexus is required; Experience with VPC, VSS, OTV, VDC is preferred.
• Load Balancing – Knowledge of Citrix SDX running multiple VPX instances is preferred along with relevant industry experience in F5 platforms such as LTM, GTM, BigIQ
• Internal routing – Knowledge of EIGRP, and OSPF is required; experience with redistribution and policy based routing is preferred.
• Access layer switching – Working experience in an end user switching environment utilizing the latest Cisco Catalyst switching hardware is required.
• DNS – Knowledge of DNS record creation as well as domain registration and administration is preferred.
• Monitoring Tools – Knowledge of PRTG network monitor as well as other industry leading monitoring tools is preferred.
• Architectural Drawing – Experience working with visio to draw infrastructure diagrams preferred.
• Research new technologies and methodologies to apply to the all levels of networking environments.
• Working knowledge of Vmware, Acropolis AHV, or other virtualization platforms preferred.
• Industry experience analyzing packet captures preferred.
• Working experience with the latest Windows Server OS (Windows 2016 or newer) preferred.
• Working experience with Windows 10 required.
• Linux experience preferred.

Education Requirements:

Bachelors Degree or higher (preferably in Information Technology and/or Information Systems fields) or relevant network experience

Cisco CCNA Required, CCNP preferred

Cloud Certifications preferred (AZ900)

Citrix/F5 certifications preferred

Primary Location: Tampa Work Locations: TGH Corporate Center 606 w. Kennedy Blvd. Tampa 33606 Job: Information Technology Organization: TGH - Hospital Schedule: Full-time Scheduled Days: Monday, Tuesday, Wednesday, Thursday, Friday Shift: Day Job Shift Hours: 8-5 Job Posting: Jan 13, 2021, 12:36:44 PM