IT Manager

JOB PURPOSE

The IT Manager is responsible for providing management of technology initiatives that support our short and long-term initiatives, mission, and vision. The ideal candidate will manage information technology operational objectives including business systems, infrastructure services/staff and performance. Defines effective, stable, and consistent change processes against business systems, infrastructure and information systems services. Manages the reporting of information technology systems performance and availability. The IT manager will work collaboratively with peers, internal and external stakeholders to apply the most relevant cost-effective technology to accomplish our objectives.

Education Level:

• Bachelor’s degree in Business, Computer Science, Information Systems or related field required with postgraduate or additional training/certification preferred

Job Experience:

• 10 years or more of computer systems and IT experience with at least four years of experience at the management level
• ERP experience in a manufacturing setting (Epicor preferred)
• Experience developing and managing IT budgets
• Experience engaging and managing IT suppliers
• Comprehensive knowledge of the information technology industry (i.e. developments in systems and hardware, evolving technology, services, etc.), along with a thorough understanding of technical details
• Required knowledge and experience managing team’s responsible software design/development, testing, technical operations and technical support

Skills/Special Training Required to Effectively Perform the Job:

• Strong reasoning, analytical and problem solving skills; ability to be a critical thinker and good facilitator
• Experience supporting PC’s, laptops, workstations and associated software for at least 100+ end users
• Knowledgeable with data system integrations
• G Suite and Office exchange and office 365 experience a plus
• Experience with Epicor BAQ developments, SSRS Reporting, Crystal reports ,and Sql database is a plus
• Strong understanding of basic technical architectures including LANS, WANS and VPN.
• Great people skills with the ability to communicate and build strong relationships with colleagues, direct-reports, supervisors and outside consultants
• Experience with API or other dashboard developments
• Effective oral/presentation and written communication skills including the ability to present ideas, and/or facts and recommendations effectively
• Self-starting personality; ability to prioritize and manage multiple responsibilities and personalities simultaneously
• Strong drive and great work ethic
• Team-oriented with the ability to contribute in a hands-on manner.
• Ability to gain a thorough understanding of systems in-place and evaluate future needs with input from all levels
• A positive attitude, personal integrity, discretion and candor
• Ability to make things happen with minimal supervision
• High degree of creativity. Ability to bring new ideas to the table. Ability to think outside the box
• Ability to maintain the highest level of confidentiality

Responsibilities:

• Monitor and maintain the computer’s system and network
• Respond, in a timely manner, to service issues and requests
• Manages and coordinates IT security resources with the objective of strengthening the organization’s security posture and maximizing the overall effectiveness of all IT security services.
• Demonstrate a deep understanding of Identity and Access Management, Security Architecture and Design, Network Security, Physical and Environmental Security, Cryptography, Application Security, and Incident Response.
• Continuously iterate and improve the efficiency of production and distribution.
• Oversee investigations of suspected misuse of IT resources, possible breaches, unauthorized disclosure, unauthorized access, and other security issues.
• Coordinate IT security assessments and develop prioritized remediation plans as necessary
• Conduct security meetings and briefings on risks, threats, and best practices
• Maintain knowledge of currently evolving security threats and trends required to bring timely remediation to critical vulnerabilities and proactively mitigate security risks
• Cloud Infrastructure Experience Preferred – AWS, Google Cloud Platform, B2
• Identity Management Provisioning / Deprovisioning Preferred (Google Auth, Okta, OneLogin, JumpCloud
• Substantial experience in Directory management through G Suite or other (Users, Groups, OUs)
• Thorough understanding of troubleshooting principles is essential with a willingness to be applying these principles effectively continually
• Understanding of IT security principals including “least privileged” access, data governance, etc.
• Ability to seek proactive solutions to difficult situations
• Demonstrated ability to plan, organize and deliver projects
• Strong organization and planning skills
• Excellent written and verbal skills
• Ability to work with others as well as communicate technological prowess to the management team
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

Job Requirements:

• Ability and self-motivation to learn quickly and independently
• Good analytical and problem solving skills with high attention to detail
• Ability to own entire project scopes and bring tasks to closure
• An extensive amount of independent thinking is required
• Adheres to tight and strict deadlines while maintaining quality and integrity of the product
• Teamwork, cooperation, positive attitude and strong work ethic
• Strong technical leadership skills and commitment to delivering high quality products
• Able to work under minimal supervision, with management guidance
• Strong aptitude with computers and learning new systems
• Excellent written and verbal communications skills
• Comfortable working in a fast-paced, dynamic and highly-interactive environment
• Adheres to tight and strict deadlines while maintaining quality and integrity of the product
• Teamwork, cooperation, positive attitude and strong work ethic

Careers with Artisan:

Artisan offers a career opportunity with an international company that develops and creates cutting edge electric and hybrid technology. You will be part of a fast growing establishment of highly motivated people who have a strong will to succeed. With us, you have substantial opportunities for personal development, and will be working with highly skilled colleagues. Artisan Vehicle Systems provides a competitive compensation and benefit package, including 401(k), Medical, Dental, and Vision Insurance plans, paid vacation and 8 paid holidays.