IT Manager – Enterprise Learning & Development

Johnson & Johnson Corporate Business Technology is recruiting for an IT Manager – Platform Technology Lead for Enterprise Learning & Development products located in New Brunswick, NJ.

At Johnson & Johnson Corporate Business Technology, we power J&J employees with technology to shape the future of healthcare. While serving as strategic problem solvers and innovators, we collaborate as trusted allies with leaders and partners across corporate functions, sectors, and regions, aligning business strategies with technology solutions against outcomes that matter. Through Expert Services and end-to-end product management we deliver exceptional user experiences as we simplify, strengthen, and automate the technologies employees use to get their jobs done. In CBT, we know we’ve done our job when the boundaries between CBT and our partners blur and we deliver as ONE DIVERSE & UNITED TEAM with corporate functions including Human Resources, Finance, Global Services, Procurement, Legal, Health Care Compliance, Privacy, Corporate Affairs, Engineering & Property Services and Global Security.

As digital leaders, we shape J&J to lead in digital technology – savvy and capable of fulfilling its promise. The technology we are responsible for delivering fuels J&J as we strive to change the trajectory of health for humanity.

Position Summary:

The position will work within the Human Resources Domain and will play a key role in understanding and translating business needs into business-language user to support a new initiative that will be looking at the Learning Ecosystem across J&J to drive a Enterprise Learning & Development Strategy and Roadmap. Heavy emphasis will be working closely with the Business Process Owners (BPO).

A large part of the role will be to work closely with Business Partners, Vendors, Technical Services, and Enterprise Architect to drive the Enterprise Learning & Development strategy and roadmap including delivery of selected Learning Technology stack to enable the J&J Learning Journeys. Responsible for building and maintaining platforms that can be used across solutions and products, supporting domains/regions, and enabling scale.

Principal Responsibilities:

• Ensures that platforms are able to support multiple products
• Responsible for platform solution design & engineering across:
• Business Platform services
• Application platforms
• Tools and Utilities
• Digital platforms
• End-user solution (e.g., mobility, client virtualization, core desktop)
• Day to day platform configuration management
• Sets priorities for platform builds
• Partner closely with business and IT for other Learning Management Systems that need to be consolidated and brought into the Enterprise solution.
• Drives standardization and consistency of platforms deployed globally that can meet business objective and solution standards
• Be a subject matter related to support of Enterprise Learning, integrations, and peripheral technologies at Global scale.
• Partner with Enterprise architects to define and design the integration strategy and platform(s) user integration experience
• Work with business product owners, technology product owners, solution leads, and product analysts to support the development and use of products on platforms
• Works with Product Analyst in articulating technical user stories where needed
• Deliver to Service Catalog and Blueprint defined in Pre-Phase 0 linked to user needs and business value
• Partner with teams for requirements collection, impact analysis, portfolio prioritization, engineer technical landscape and report out to business partners.
• Collaborate with global/regional product owners, provide technical guidance, direction, and oversight on a Global level.
• Coordinate and track operational and project timelines, and issue and risks based on the global program critical initiatives and goals.
• Collaborate and implement standards covering Agile, Waterfall or Hybrid Project methodologies.
• Drive robust partnership, visibility and communication by establishing a regular meeting cadence with Regional and Global partners.
• As a key member of CBT, develop and maintain positive relationships with internal business areas, and Third Party Vendors to ensure compliance and excellence in execution.

Required:

• Minimum of a Bachelor’s degree
• Minimum of cumulative five years of relevant IT and/or business experience in multi-country Human Resources, Learning, Talent Management areas.
• Solid experience in Project Management and Transformation
• Vendor Management and Third Party collaboration experience
• Experience working with cross functional teams including up/down the organizations, and external partners
• Prior track record with successful solutioning and handling complex integrations and technology landscape
• Proven track record to collaborate cross-functionally and globally to plan and deliver both strategic and tactical solutions to the business
• Strong product management mind-set with the ability to handle backlogs, dependencies, and critical path activities
• Ability to multitask, lead, delegate, champion collaboration, build working relationships at all levels of the organization
• Strong verbal and written communication skills with ability to confidential information and present complex information in understandable way to all levels of the organization
• Strong influencing, communication, analytical skills
• Solid attention to detail and sense of urgency

Preferred:

• Proven ability in managing large projects, operational excellence including setting the framework for Incidents/improvements and Change Management
• Experience in Learning Systems, UI, LCMS, LXP, LRS
• Expertise on Testing tools HP-ALM, JIRA, X-Ray/equivalent tool
• Do you strive to join an outstanding team that is dynamic and ever-changing? Is career growth and opportunity appealing to you? Apply to this opportunity today.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.