IT Business Systems Analyst/Coordinator

Description

The State of Nebraska, Department of Health and Human Services is seeking an Information Technology Business Systems Analyst/Coordinator for the Division of Behavioral Health. The Division of Behavioral Health (DBH) operates as the Chief
Behavioral Health Authority for the State of Nebraska and is charged with ensuring the statewide service system is efficient and effective at meeting the prevention, treatment and recovery needs of citizens with mental health and/or substance use. The IT Business System Analyst/Coordinator position will provide oversight responsibilities related to statutory requirements and the expanded growth in the functionality, maintenance, and integration of databases. Some general functions include: performance of business process analysis & design; technical research; demonstrated ability to meet deadlines; and providing systems support for DBH data systems by serving as a liaison between business end users and application developers. DBH seeks an IT Business System Analyst/Coordinator to join our team to manage and coordinate the functionality, integration and upkeep of DBH databases. The successful candidate will have strong communication, problem-solving, and decision-making skills. Fulfillment of the job duties will play a vital role in helping DHHS fulfill its mission of "Helping People Live Better Lives".

What we can offer you:

• Stable Employment Opportunity
• Career Development and Learning
• Tuition Reimbursement
• 156% match of first 4.8% contribution to Retirement Plan
• 13 Paid Holidays
• Generous Leave Accruals and Benefits
• Opportunity to be part of a caring organization
• Flexible Schedules

DHHS State of Nebraska values our employees as well as a supportive environment that strives to promote Diversity, Inclusion, and Belonging. We recruit, hire, train, and promote in all job qualifications and at all levels without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, or genetics.

For more information about the Nebraska Department of Health and Human Services and the Division of Behavioral Health, please visit our website, http://dhhs.ne.gov.

Location of position: NSOB 3rd Floor, Div. of Behavioral Health - 301 Centennial Mall South, Lincoln, NE

Work schedule: Monday - Friday, 8:00 AM - 5:00 PM

Examples of Work

Essential duties of the IT Business System Analyst/Coordinator include:

• Elicit business requirements from DBH teams (Clinical, Data, Fiscal, Network, and Prevention), subject matter experts, super users, and stakeholders;
• Implement central data system changes in/with vendor to meet business needs and requirements;
• Analyze business rules and processes/functionality;
• Write functional specifications;
• Document existing processes and propose modified changes through statements of work; Communicate with developers and programmers the business requirements and develop solutions;
• Consult with management to ensure agreement on changes;
• Provide technical assistance/training on how to use applications;
• Train end users;
• Serve as DBH primary contact with lead database vendors to answer/work on/follow up on workflow and design related questions and issues;
• To build and perform data test files, testing activities, and ensure timely implementation.
• The IT Business System Analyst/Coordinator will consult with vendors, DBH Management, and technical staff to insure the functionality of system is consistent with needs and adherence to laws and regulations and work to ensure integration between the electronic billing system (EBS) and the centralized data system (CDS).
• The person in this position will serve as a liaison and communicator between the DBH and primary database vendor and ensures that processes are updated, operational and maintained.
• The IT Business System Analyst/Coordinator will perform ongoing analyses of business processes within and across Divisions to support the integration of data systems and indicators.
• Additionally, the IT Business System Analyst/Coordinator will be a DBH lead on the Governor's IServe project.

Qualifications / Requirements

REQUIREMENTS: Education and experience in analysis of business systems processes and data system requirements; ability to create and manage business process solutions for behavioral health system applications.

PREFERRED: BS (minimum) or MS (preferred) degree in Computer Science or Information Technology (or related field) or 5 years of experience in a similar role. Proficient in SQL and relational databases and programming languages such as R and Python. Certifications in security, visualization, virtualization are preferences. Certificate by International of Certified Business Analysis Professional is a plus. Business Analyst Certification is a plus. Experience: Working with end users to define and document requirements. Testing plans, test cases, business continuity plans, training manuals and summary reports. Healthcare data system experience (preferred). Please note on your application any of the Preferred Requirements that you meet.

Knowledge, Skills and Abilities

Knowledge of: system design and system analysis; computers and electronics; needs assessment techniques; quality service standards; alternative delivery systems; customer satisfaction evaluation techniques; information requirements analyses; specification development and writing; prototype evaluation; principles and processes involved in business and organization planning, coordination, and execution; design techniques, principles, tools, and instruments; instructional methods and training techniques.

Skill in: facilitation to solve problems; using scientific methods to solve problems; information gathering; conveying users perspective to technical people in technical language and technical perspective to users in non-technical language; using logic and analysis to identify the strengths and weaknesses of different approaches; identifying the nature of problems; conducting tests to determine whether equipment, software, or procedures are operating as expected; reading comprehension; active listening; reorganizing information to get a better approach to problems or tasks; coordinating work activities of others, assigning work to others, preparing project/work plan, and monitoring work progress.

Ability to: communicate information to others; prepare proposals and reports; recognize and identify problems; combine separate pieces of information, or specific answers to problems, to form general rules or conclusions; apply general rules to specific problems to come up with logical answers; combine and organize different pieces of information into a meaningful pattern; interact with computers; analyze data or information; obtain information needed to do the job; think logically; evaluate information against a set of standards and verify that it is correct; document/record information; organize, plan and prioritize work.

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! For more information on benefits currently offered to permanent teammates, please visit: http://statejobs.nebraska.gov/benefits.html