IT - Business Analyst I

We are seeking a Business Analyst that will act as liaison/proxy between Crystal Stairs Inc (CSI) personnel and CSI vendors/business associates for problem resolution and system enhancements. Typical duties are comprised of, but are not limited to: project scope definition and development, analysis and documentation of business processes, business requirements, and System Specifications. In addition, the Business Analyst shall verify that developed or acquired solutions meet the specified business needs, and assist with the User Acceptance Testing (UAT) and system implementation.

• Understand CSI's Child Care Subsidy software application and all software applications used by the Agency.

• Understand all Funding Terms and Conditions for all Subsidy Programs.

• Collaborates with project sponsors to determine project scope and vision.

• Identifies and establishes scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.

• Conducts interviews to gather and document customer requirements

• Works with stakeholders and project team to prioritize collected requirements.

• Assists in conducting research on products to meet agreed upon requirements and to support purchasing efforts.

• Evaluate developed or proposed solutions for optimal efficiency and best match for functional requirements.

• Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.

• Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.

• Communicates changes, enhancements, and modifications of business requirements ' verbally or through written documentation ' to project managers, sponsors, and other stakeholders so that issues and solutions are understood.

• Participates in the User Acceptance Test (UAT) of solutions to ensure features and functions have been enabled and optimized.

• Perform other duties as assigned.

• Bachelor's degree or minimum two (2) years equivalent work experience.

• Project Management certification preferred.

• Minimum of one year experience as a project lead implementing software applications as functional area proxy.

• Four (4) years of experience as a business analyst, preferably within a nonprofit environment

• Minimum of one (1) year of experience in project scope definition and development, analysis and documentation of business processes and requirements.

Crystal Stairs is committed to building and sustaining a diverse workforce and culture. As part of this commitment, Crystal Stairs provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status.