Isleworth - Server (PT)

Isleworth Golf & Country Club recognized as Orlando’s most exclusive golf community, is seeking for experienced Servers.

Isleworth is committed to offering our members and guests the very best amenities, programs and service. In order to do so, we look for employees who have a deeply rooted:

• Passion for Excellence
• Commitment to Consistency
• Appreciation of Teamwork
• Character of High Integrity and Ethics
• Hospitable Spirit
• Desire to Advance

If you identify with these characteristics and want to work for one of the premier employers in the Central Florida area, we want to hear from you!
The Server will be responsible for taking orders, answers questions about the menu and food, sells the restaurant's food and drinks, takes payment, communicates orders with the kitchen staff, seats customers, and helps with customer service and cleaning.

RESPONSIBILITIES:

• Displays the highest standards in: work ethic, performance, appearance, attitude demeanor in all interactions with members and staff alike.
• Interfaces with all departments in the Club to ensure a seamless experience for members and guests.
• Sets tables according to standards – proper placement, and polished silverware.
• Checks dining areas for cleanliness including, tables, and chairs – corrects any faults immediately
• Attends pre-meal meetings to obtain all information communicated
• Maintains service stations throughout the shift - makes sure all supplies are fully stocked & ready for use & all condiments are filled & cleaned.
• Responsible for full knowledge of menu items & specials
• Takes cocktail, wine, food & dessert orders in the established manner.
• Uses pivot points consistently and correctly
• Organizes timing & must be able to multitask several tables at once.
• Promptly inputs orders to POS system clarifying special instructions
• Communicates with the kitchen throughout the meal letting them know if a table is eating slower/faster than expected.
• Informs member if there are any delays in food delivery or questions or doubts about food quality or presentation before taking it out to the table.
• Serves the meal in the established manner. Ensures that the Member receives food properly prepared & presented.
• Maintains a clean table throughout the dining experience. Removes unneeded silverware/glassware, garbage , extra plates, etc.
• Greets and seats members and guests as necessary
• Informs supervisor of all member comments and complaints
• Maintains knowledge of computer system related to ringing in checks
• Completes all opening & closing sidework thoroughly & accurately
• Checks out with a supervisor at the end of every shift
• Receives and resolves complaints concerning food & beverage & resolves these complaints to the best of his/her abilities
• Attends all scheduled staff meetings.
• Assures the correct appearance, cleanliness, and safety of dining areas, equipment and fixtures. Reports deficiencies and maintenance concerns to management
• Makes management aware when supplies are needed
• Completes any other tasks as assigned by the Food & Beverage Manager or Assistant Food & Beverage Managers

EDUCATION, EXPERIENCE AND SKILLS REQUIRED:

• Must be computer literate
• Proven restaurant serving experience
• Hands-on experience in cashier duties
• Attention to cleanliness and safety
• Patience and customer-oriented approach
• Excellent people skills with a friendly attitude
• Must be able to work independently and exercise good judgment
• Must be able to maintain positive professional relations with member’s guest & fellow employees.
• Must be able to stand for long periods of time.
• Must be able to lift 50 lbs.
• Must have a valid Florida Driver’s License.
• Must be able to read, write and communicate effectively in English.