International Insurance Specialist

Classification Title:

International Insurance Specialist

Job Description:

The International Insurance Specialist position at Student Health Services is responsible for managing international health insurance compliance for all UCF students with an F or J visa status in accordance with the Florida Board of Governors requirements and the Code of Federal Regulations. Acts as a liaison among sponsors, UCF departments, insurance companies, and students to ensure the accurate maintenance of insurance records.

• Evaluate insurance plans to verify compliance with state and federal government regulations.
• Collaborate with insurers to identify compliant options for students.
• Coordinate with UCF departments and international sponsors to obtain required documents.
• Identify and inform non-compliant students of their status and requirements.
• Maintain online document submission system and update student database and electronic health record with received records.
• Run/update database reports and maintain report templates for tracking of international student population.
• Develop and implement policies for health document submission, student database maintenance, electronic health record data storage, quality assurance, and HIPAA-compliant customer communication.
• Draft departmental policy manual, printed handouts, and web content related to international insurance requirements.
• Serve as organization representative at international student resource fairs, check-ins, orientations, recognition ceremonies, and welcome receptions.
• Coordinate staff, facilities, and schedules during large student orientations for insurance and immunization compliance.
• Develop presentations and facilitate educational workshops.
• Coordinate reconciliation of insurance claims and patient balances with claims administrators, UCF SHS Insurance and Collections departments, and patients.
• Provide insurers with approved student information to facilitate enrollment of special groups.
• Assist students with resolution of insurance enrollment and claim submission issues.
• Collect and input immunization information into student database for any records submitted by UCF departments on behalf of international students.
• Departments include Global UCF, UCF Abroad, English Language Institute, and Rosen College.
• Report students' compliance status to UCF departments.
• Staff hiring, training, supervision, and development. Create and maintain training manuals and online training course.
• Audit staff assignments and perform staff evaluations.
• Adhere to all HIPAA guidelines and regulations. Ensure security and confidentiality of all student information.
• Perform all duties as assigned by the Health Informatics Manager or designee.

Department:

AHSC - Student Health Services

Work Schedule:

Monday - Friday within the hours of 7:30am - 6:30pm (8 hour shifts/40 hours a week). Occasional Saturdays may be required. Hours are subject to change due to operational needs, special projects and emergencies.

Type of Appointment:

USPS Time - Limited

Expected Salary:

Negotiable

Minimum Qualifications:

High School Diploma or Equivalent and 2+ years of relevant experience.

Preferred Qualifications:

• Preference may be given to candidates with knowledge of basic healthcare/insurance terminology.
• Preference may be given to candidates with great customer service skills.
• Preference may be given to candidates with computer skills and experience with Microsoft Office.

Additional Application Materials Requirements:

N/A

Special Instructions to Applicants:

This is a time limited Contract and Grant (C&G) funded position. Employment is subject to availability of funding and may cease at the time funding for this employment is depleted.

Health Assessment Required:

N/A

Veteran’s Preference

Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans’ Preference, please visit http://hr.ucf.edu/files/VeteransPreference.pdf

Florida Clause:

UCF’s expectation is that an employee of UCF will reside in Florida as of the date the employment begins.

Equal Employment Opportunity Statement:

As an equal opportunity/affirmative action employer, UCF encourages all qualified applicants to apply, including women, veterans, individuals with disabilities, and members of traditionally underrepresented populations. UCF's Equal Opportunity Statement can be viewed at: http://www.oie.ucf.edu/documents/PresidentsStatement.pdf. As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request.

The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.

Advertised: August 13, 2021 Eastern Daylight Time
Applications close: August 19, 2021 11:55PM Eastern Daylight Time