Internal Communications Writer

About Working at Commerce

Wouldn’t it be great to build your career at a bank that’s known for helping people with their financial challenges? That’s exactly what you’d be doing when you join the team at Commerce Bank. We’re looking for teammates who are ready to do whatever it takes to help our customers with their everyday financial needs. You’d be helping yourself too, because Commerce has a tradition of recognizing and rewarding team members for their talent, skills and contributions.

No wonder we’ve been an industry leader for over 150 years and have developed a reputation as a great place to work in the financial services world. If you’d like to be a part of a team and culture that is respected by its peers and in your community, we should talk. We’re always looking for the best and brightest.

About This Job

The Communication & Content Specialist is responsible for providing support to the Commercial Internal Communications & B2B Proposals Team (CIC+B2B). Working alongside the Manager and CIC+B2B team members, the Specialist will author internal communications, draft internal newsletter articles, facilitate content library reviews for RFP360 (our content management system for requests for proposals), provide support for customer-facing proposals and assist with other writing and design-related projects as assigned.

Essential Functions

• Author internal communications by direction of the CIC+B2B Manager and the Commercial Strategies Manager
• Author recurring features for HubNews, the monthly internal newsletter for the Commercial Segment. Articles will include features such as employee and market spotlights, success stories and other important updates
• Follow Commerce Brand and Associated Press Style guidelines
• Utilize Adobe Creative Suite and Microsoft SharePoint templates to create and post content
• Help maintain internal distribution lists
• Conduct interviews with internal stakeholders and Commercial leaders
• Adhere to editorial calendar, meet deadlines and follow structured approval process
• Perform other duties as assigned

Work Schedule

• Monday-Friday, 8:00am-5:00pm; occasional overtime

Knowledge, Skills & Abilities Required

• Excellent writing and editing skills
• Strong organizational and time management skills
• Ability to manage multiple objectives simultaneously
• Flexibility and openness to new tasks and assignments in deadline-driven environment
• Proven ability to meet varying and sometimes competing commitments
• Motivated and organized self-starter with strong attention to detail and accuracy with the ability to manage multiple priorities without direct supervision
• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
• Intermediate level proficiency with Microsoft Word, Excel and Outlook

Education & Experience

• High School Diploma Required
• Bachelors degree preferred (journalism, editing, marketing, public relations, business administration, communication studies or related field) or equivalent combination of education and experience
• Working knowledge of Associated Press Style strongly preferred
• Familiarity with Microsoft SharePoint strongly preferred
• Experience with Salesforce.com or other CRMs preferred
• Experience with Adobe Creative Suite software preferred
• Some graphic design skills preferred
• 1-3+ years of content writing required

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