Integrated Account Servicing (IAS) Reconciliation Specialist 1

Position requires flexibility Monday through Friday 7 am to 6 pm.

Experience with in-depth researching and reconciling general ledger accounts. Knowledge of cash handling processes preferred.

SUMMARY: Under the supervision of the IAS Manager, the IAS Reconciliation Specialist 1 is responsible for preventing loss to the organization by analysis and reconciliation of various general ledger accounts and/or demand deposit accounts on a daily, weekly, or monthly basis. Duties also include report preparation, research, analysis and resolution of general ledger and various system offages. The IAS Reconciliation Specialist 1 must provide prompt, friendly, and efficient service to staff in the banks as needed to resolve customer errors in a timely manner. The incumbent is responsible for analyzing a large volume of data that must be processed every day. Reconciliation and identification of outstanding reconciling items must be accomplished in an accurate and efficient manner to avoid material losses being suffered by the bank.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Reconcile, analyze and review low to moderately difficult Arvest general ledger accounts to ensure that they are in balance. Determine the proper solution when errors or improper amounts are found and make necessary adjusting entries.

• Ensure that all offages are cleared in a timely manner that minimizes risk of loss to the bank and complies with audit and examiner standards.

• Complete thorough research and analysis to develop solutions to complex and non-routine reconciliation issues while taking into consideration potential impact to customers and to other departments.

• Download and compare transaction reports on a daily basis.

• Research and resolve customer or general ledger balancing outages of

• Maintain a working knowledge of all account reconciliations performed within the department and serve as a back-up when others are out.

• Provide branch associate support via telephone and email. Provide direction to these associates in solving non-routine reconciliation issues, perform research and evaluate problems to determine best course of resolution.

• Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.

TEAM ACCOUNTABILITIES:

• Support and uphold the Arvest Mission Statement.
• Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.
• Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
• Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the company’s overall operation.
• Promote professionalism at all times.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

• Bachelors degree in Accounting or Finance or relevant work experience required
• Thorough understanding of accounting concepts and principles, bank operations and procedures required.
• Excellent organizational and analytical skills required.
• Strong written and oral communication skills required.

OTHER SKILLS AND ABILITIES:

• Must be able to arrive at work on time, work on site and have regular work attendance
• Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style
• Must be able to provide cordial customer service regardless of customer personality, presence or communication style
• Must be able to perform several tasks at once
• Must be able to work in a stressful atmosphere
• Must be able to rotate job tasks
• Must be able to occasionally work overtime
• Must be able to greet others cordially
• Must be able to coordinate multiple and changing priorities.
• Must be able to move from department to department or bank to bank to attend meetings
• Must be able to dress according to dress code at the operations center and when visiting banks, associate will be required to dress according to that regions dress code.
• Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to talk or hear and sit. The associate occasionally is required to stand and walk; use hands to finger, handle, or feel objects; and reach with hands and arms.

The associate must occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this job include close and color vision and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.