Insurance Verification Coordinator

Overview:

Your Hearing Network is an experienced hearing bene?t administrator that partners with health plans, unions, employer groups and affinity programs to provide quality hearing care. We manage the delivery of hearing products and services with an emphasis on easy access, superior customer service, and state-of-the-art hearing technology. Our mission is to provide services to promote healthy hearing, which will lead to better overall health and wellness.

We have an opening on our growing, dynamic team for the Insurance Verification Coordinator role. The Coordinators are a liaison between the field clinics and corporate billing department responsible for providing support on insurance related matters to the team and insuring that the clinics provide all necessary information for the clean claim submission.

The goal of the Insurance Verification Coordinator is to maximize insurance collection potential by supporting and educating the field on all insurance related matters.

Responsibilities:

• Reviewing pending claims report and creating claims in POS
• Ensuring that all necessary documentation is scanned into Diary Management
• Responsible for working pre-conversion Aging for respective regions
• Insurance Verification
• Support to the clinics for any insurance related questions, including benefit interpretation
• Obtaining authorizations when needed
• Requesting and obtaining Worker’s Compensation approvals
• Training clinic staff on insurance related matter in the assigned region

Qualifications:

• 2+ years’ experience with benefit verifications and insurance eligibility checks
• 1+ years’ experience with requesting and obtaining authorizations with commercial and Medicaid insurance carriers
• 2+ experience working in medical office or Hospital setting
• Experience with Worker’s Compensation preferred
• Basic medical coding knowledge, insurance guidelines and HIPAA
• Excellent customer services skills
• Detail oriented and organized
• Tech Savvy
• Ability to Multi-task and manage large number of requests within assigned time period

Your Hearing Network is part of the Demant Group. Demant is a world-leading hearing healthcare group that for more than a century has played a vital part in developing innovative technologies and know-how to help improve people’s hearing and health. In every aspect, from hearing devices, hearing implants and diagnostic equipment to intelligent audio solutions and hearing care all over the world, Demant is active and engaged.
The Demant Group operates in a global market with companies in more than 30 countries, employs more than 14,500 staff and generates annual revenue of DKK 14 billion (approx. 2.1 billion USD). Our products are sold in more than 130 countries.