Install Helper

Install Helper

Reports To: Operations Manager or General Manager

Status: Full-time, Regular position

Category: Technician

Location Name: Becht Givens

Location Address: 2999 Industrial Parkway, Jeffersonville, IN 47130

Join the team of experts and realize your true potential!

Why You Should Join the Service Experts Team?

Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!

Position Summary:

Assists the Installer or Lead Installer in the installation of residential HVAC equipment and accessories. Work is performed under direct supervision.

Key Responsibilities:

• Works under supervision of Installer or Lead Installer to install HVAC equipment and accessories in the customer’s home.
• Assists with the installation of heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacture specifications.
• Assists in the installation of ducts and duct fittings.
• Performs duties so as to deliver of excellent customer service and sustain high levels of customer satisfaction.
• Assists in the delivery and removal of equipment needed to complete the installation work.
• Assists the Installer or Lead Installer in ensuring company property, vehicles, and tools are being properly used, maintained, and accounted for.
• Responsible with the Installer for keeping installation vehicle clean and neat both inside and outside in keeping with the company’s professional image.
• As needed or required, completes all paperwork in a neat, accurate, thorough, and timely manner.
• Represents the company professionally, honestly, and ethically in all business matters and concerns.
• Performs similar/other duties as needed or assigned.

Qualifications:

• High school diploma or GED.
• Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area.
• Understanding of the basics of the operational functionality of residential heating, air conditioning, and ventilation equipment is desired.
• Mechanical aptitude and the ability to operate, or learn to operate, all necessary tools and equipment.
• Basic skills in reading wiring diagrams.
• Effective communication skills to communicate with customer and to provide excellent customer service.
• Valid driver’s license with acceptable driving record.
• Available to work flexible hours and on-call shifts as needed.
• Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl.
• Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception.
• Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds.

What Do We Offer You as a Service Experts Employee?

Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee.

• Competitive Pay, including incentive opportunities for many positions
• Paid Time Off and Company Holiday Pay
• Medical /Dental /Vision Insurance programs
• 401(k) Retirement Savings Plan with company matching contributions
• Life Insurance, for you and options you can elect for your family
• Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work
• Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs
• World Class Training opportunities through our Experts University
• Career Development opportunities

Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Responsibilities:

Key Responsibilities:

• Works under supervision of Installer or Lead Installer to install HVAC equipment and accessories in the customer’s home.
• Assists with the installation of heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacture specifications.
• Assists in the installation of ducts and duct fittings.
• Performs duties so as to deliver of excellent customer service and sustain high levels of customer satisfaction.
• Assists in the delivery and removal of equipment needed to complete the installation work.
• Assists the Installer or Lead Installer in ensuring company property, vehicles, and tools are being properly used, maintained, and accounted for.
• Responsible with the Installer for keeping installation vehicle clean and neat both inside and outside in keeping with the company’s professional image.
• As needed or required, completes all paperwork in a neat, accurate, thorough, and timely manner.
• Represents the company professionally, honestly, and ethically in all business matters and concerns.
• Performs similar/other duties as needed or assigned.

Qualifications:

Qualifications:

• High school diploma or GED.
• Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area.
• Understanding of the basics of the operational functionality of residential heating, air conditioning, and ventilation equipment is desired.
• Mechanical aptitude and the ability to operate, or learn to operate, all necessary tools and equipment.
• Basic skills in reading wiring diagrams.
• Effective communication skills to communicate with customer and to provide excellent customer service.
• Valid driver’s license with acceptable driving record.
• Available to work flexible hours and on-call shifts as needed.
• Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl.
• Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception.
• Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds.

What Do We Offer You as a Service Experts Employee?

Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee.

• Competitive Pay, including incentive opportunities for many positions
• Paid Time Off and Company Holiday Pay
• Medical /Dental /Vision Insurance programs
• 401(k) Retirement Savings Plan with company matching contributions
• Life Insurance, for you and options you can elect for your family
• Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work
• Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs
• World Class Training opportunities through our Experts University
• Career Development opportunities

Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.