Inside Sales Representative

GENERAL DESCRIPTION: This position has primary responsibility for managing customer requests and selling SYD products and services with the goal of sales growth and enhanced profitability.

Essential Duties and Responsibilities include the following.

• Understand the Schaedler yesco Vision, Mission, and Values
• Provide each customer with a Schaedler yesco Brand Promise – “Experience the Difference”
• Enter/process sales orders, bids, credits, and transfers time sensitively and proficiently
• Offer promotional item(s) and services as applicable
• Manage bid opportunities via the Bid Follow-up process
• Manage and balance your workload daily for completion of all request
• Obtain special pricing from vendors as needed for BOM
• Use Vendor web sites for product searches, price and availability, and cut sheets
• Enter UET’s for improving Company performance
• Utilize and manage queues for prioritizing, tracking, and following-up on customer orders
• Answer phone calls to meet Company standards
• Enter Sales Calls to relay pertain account information
• Manage daily schedule, e-mail, and voicemail to reflect current activities
• Support all sales teams activities
• Actively pursue self-improvement through training
• Collaborate on account strategies with the appropriate individual(s)
• Responsible for maintaining inventory accuracy
• Work with our Joint Venture Business Partners where applicability
• Customer site visits as appropriate
• Manage customer accounts via inventory levels, pricing, and relationships

Accountabilities:

• Use your best efforts and full capability daily to the work assigned to you by your manager.
• Advise your manager if you do not understand the work they have assigned to you, or if the assignment does not fit with your knowledge of the circumstances, current skills, or available time and resources.
• Advise your manager of any situations or obstacles that could keep you from accomplishing the work assigned to you.
• Advise your manager of any situations or opportunities that could help you complete or improve the work assigned to you.
• Demonstrate work behaviors consistent with the company values and work within prescribed boundaries, including company policies, standards, procedures, and any legislative requirements.
• Seek special consideration from your manager when unable to work at your best.