Inside Sales Representative

Do you want to make a meaningful difference in the quality of healthcare? Omnicell is empowering health systems and pharmacies to radically transform the way they manage medications, so they can achieve the vision of the Autonomous Pharmacy. Thousands of hospitals, pharmacies, skilled nursing facilities and care homes trust Omnicell to provide continuous innovation. They need us to deliver solutions to meet the ever-evolving challenges of the healthcare landscape. We encourage creative problem solving and outside-the-box thinking that only a diverse, well-rounded workforce can bring.

Join us as we build on our powerful combination of advanced automation, predictive intelligence, and expert services to create a safer future for patients—one where medication errors are a thing of the past. You’ll be joining an organization whose culture encourages individual development, rewards intellectual curiosity, and embraces an inclusive environment. Join our growing company and help shape the future at Omnicell!

The Inside Sales Representative is an entry level inside sales position responsible for learning, understanding and successfully executing the full sales cycle process. This role is responsible for selling and meeting or exceeding opportunity-based sales objectives based on our product line and service offerings. The role is ready and capable of taking on all sales responsibilities from generating leads to closing deals. Success is defined by the representative’s ability to add value to the organization, meet defined goals and objectives and exceed customer and leadership expectations.

Responsibilities

• Sells products and achieves or exceeds monthly quota by establishing contact and developing relationships with prospects, recommending solutions.
• Achieve daily activity requirements of 40 calls per day, or 120 minutes of talk time per day.
• Works with customers to determine their needs and then recommends the right product and services to solve the customer’s problems.
• Deliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction.
• Develops and cultivates strong industry, client and peer relationships.
• Uses company literature and resources along with available training to stay up to date on product features and changes.
• Has clearly defined daily, weekly, monthly and quarterly goals and objectives to drive sales performance.
• Awareness of competitive intelligence and an understanding of market competition and impact to our business
• Maintains accurate records, including but not limited to sales call reports, expense reimbursement forms, billing invoices, cancellations, and other documentation.
• Actively participates in team meetings, 1:1’s and brainstorming activities.
• Builds and fosters a network of referrals to create new opportunities for revenue growth.
• Actively manages daily activities and call schedule to meet goals and objectives in a timely manner.
• Makes front-line assessments of marketing conditions and advice company staff on relevant findings.
• Supports the creation and development of client-based testimonials, white papers, and marketing materials.

• Provides regular updates on sales activities, goals and objectives and industry intelligence/competitor information to the product development team.
• Exposure to confidential corporate and customer information must maintain absolute confidentiality and comply with all HIPAA guidelines and policies.
• Promote and adhere to FDS’s mission, core values and vision.
• Maintain satisfactory attendance in accordance with company guidelines.
• Other duties and responsibilities as assigned.

Required Knowledge and Skills

• Effective communication skills (written and verbal)
• Experience with customer service and client interaction
• Professional demeanor, selling style and appearance.
• High level of integrity and work ethic
• Excellent listening and comprehension skills
• Strong problem and objection resolution skills
• Ability to collaborate and interact with individuals at various levels of the organization.
• Self-motivated, high energy and engaging personality
• Creative thinking and innovative mindset
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Ability to negotiate effectively.
• Ability to solve practical problems and deal with a variety of concrete variables.

Basic Qualifications

• High School Diploma/GED

Preferred Qualifications

• Sales Development Representative (SDR), appointment setting experience is a plus.
• Experience in retail/direct/commission sales is a plus.
• Education studied in Marketing, Business, Sales etc
• Bachelors Degree

Work Conditions

• In-Office work in Fort Worth, TX
• 10% travel for meetings and anything business related

To protect our employees, partners, and customers, Omnicell requires most U.S. employees to either be fully vaccinated for COVID-19 or obtain approval from Omnicell for an exemption and accommodation for a medical condition or a sincerely-held religious belief or practice.

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Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Omnicell will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.