Inside Sales Representative

Description
USA Shade & Fabric Structures
Inside Sales Representative
Geared for growth.USA Shade & Fabric Structures Inc. (a division of PlayPower), a world leader in the manufacturing and construction of outdoor steel and fabric shade structures is seeking an experienced Inside Sales Representative. We are an aggressive and challenging specialty contractor performing design/build projects in the rapidly advancing tensile structures field. We are dedicated to partnering with our clients, making their design concepts a reality, and continuing to advance fabric architecture.
JOB SUMMARY: This position is responsible for supporting and generating sales of diverse shade products in a national and/or regional assigned area through relationship building and by demonstrating exemplary organization, product knowledge, and customer service skills. The Inside Sales Representative helps develop and support new and existing 3rd party distributors and national accounts as well as working directly with end users.
PRINCIPAL DUTIES & RESPONSIBILITIES (Essential Functions):

• Develop new distributors and national accounts within assigned territory using various methods including, but not limited to, cold calling, attending trade shows, face-to-face meetings and direct telephone and internet marketing from office.
• Work with existing distributors and national accounts to develop new business and cultivate existing business relationships.
• Collaborate with other departments i.e. project management and engineering to ensure a positive customer service experience and client satisfaction.
• Track, measure and analyze personal and territory performance through the company’s CRM tool.
• Prepare and present quotes and proposals to distributors and national account customers.
• Perform various administrative tasks i.e. conceptual drawing requests, design drawing requests, and completing reports and paperwork as needed.
• Work on Company Sales team “projects” on an as assigned basis.

KNOWLEDGE, SKILLS & ABILITIES:

• Above average to superior written and verbal communication skills
• Strong computer skills – Word, Excel, Dynamics CRM, PowerPoint
• Strong presentation skills
• Sales ability from our Irving office location
• Strong organizational skills

Competencies:

• Customer Service Orientation: making efforts to listen to and understand the customer (both internal and external); anticipating customer needs; giving high priority to customer satisfaction
• Planning and Organizing: establishing a course of action for self and/or others to efficiently and effectively accomplish specific goals.
• Resilience: handling disappointment and/or rejection while maintaining effectiveness.
• Integrity: maintaining and promoting social, ethical and organizational standards and norms while conducting internal and external business activities.
• Follow-Up: establishing procedures to monitor the results of delegated projects, assignments, tasks and any customer related inquiries or concerns.
• Impact: creating a positive first impression; commanding attention and respect; showing an air of confidence.
• Influencing and Negotiating: promotes proposals and ideas persuasively; shapes stakeholder opinions; works through conflicts; negotiates win/win solutions.
• Initiative: making active attempts to influence events to achieve goals: self-starting rather than passively accepting; is pro-active, takes actions to achieve goals other than what is required.
• Market Sensitivity: making efforts to promote the value of the company’s products and services to customers and the community.
• Oral Communication: expressing ideas effectively in individual and group situations (including non-verbal communication); adjusting language and terminology to the characteristics and needs of the audience.
  

Minimum Required Qualifications:

• High School Diploma or equivalent
• Minimum one year inside or outside sales experience (preferred)

Additional Desired Qualifications:

• Strong knowledge of Microsoft Office
• Previous experience in park and recreation or commercial shade fields
• Entry level project management experience

Physical Demands:

• Moderate amount of time typing/use of keyboard
• Moderate amount of time talking and making online and phone presentations

Working Conditions:

• Considerable work in an office
• Minimal overnight travel (5%)

No phone inquiries please.PlayPower offers a competitive benefits package including, but not limited to, paid time off, health insurance and 401(K) for full-time positions. Qualified candidates only. Please apply through our website at www.playpsower.com and click on careers. Although we appreciate all interest, only those selected for an interview will be contacted. Reference checks and pre-employment drug testing will be conducted. PlayPower is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as a qualified individual with a disability, or any other trait protected by law.