Inside Sales Manager

Privia Health™ is a national physician platform transforming the healthcare delivery experience. We provide tailored solutions for physicians and providers, creating value and securing their future. Through high-performance physician groups, accountable care organizations, and population health management programs, Privia works in partnership with health plans, health systems, and employers to better align reimbursements to quality and outcomes.

Title/Position: Manager, Sales Operations
Department or Business Unit: Sales
Reporting Structure: Associate Director, Sales Operations
Employment Type: FTE
Exemption Status: Exempt
Min. Experience: Mid-Level
Travel Required: Yes - 10%

Overview of the Role:

The Manager, Sales Operations at Privia leads part of the Sales Operations Team (SOS team). The SOS team generates qualified leads for Sales Directors and provides general sales support in areas such as market intelligence, customer segmentation strategies, and prospecting plans. A Manager’s primary goal is to grow the number of unique and qualified encounters with prospects and to help drive deals to close.

The Manager, Sales Operations will also be responsible for the day to day management of a team of SOS Associates and will work with the Associate Director, Sales Operations to support the performance and training/development of their team.

This role will support a wide variety of business verticals including Market Sales, Business Development, New Provider Recruitment, Product Sales, and Employer Solutions.

Primary Job Duties:

• Manage day to day operations of a team of Sales Operations Associates
• Work with Sales Directors and Sales Leaders to execute business strategy, support a healthy funnel, and manage opportunities to close
• Track activities, leads, and pending deals in Salesforce (CRM) and oversee Salesforce adherence by all Growth Team members
• Coordinate with internal departments including legal, finance, population health, network development, and revenue cycle management
• Develop training and development programs for Sales Operations team in conjunction with Sales Operations Leadership
• Support prospective physician visits to headquarters
• Conduct outbound telephone calls to prospects to identify decision makers and qualify opportunities with the goal of setting qualified appointments
• Create deep market analyses to understand local patterns, customer segments, and high-value targets
• Collaborate with the varied constituencies in Sales and Marketing to drive lead generation with top accounts and new opportunities
• Proactively contribute new ideas and share best practices with a rapidly scaling national sales team

Minimum Qualifications:

• Bachelor’s degree required
• 3+ years of sales/sales development experience, healthcare sales experience preferred
• Experience managing utilization of CRM; preferably Salesforce, including account segmentation, analysis, and pipeline management
• Demonstrable experience managing an inside sales team, providing training and development, and proven track record of supporting team to hit sales goals
• Willing to travel locally and nationally
• Must comply with HIPAA rules and regulations

Physical Demands:

• Ability to constantly remain in a stationary position
• Ability to constantly operate a computer and other office productivity machinery, such as computer and printer
• Ability to read and use close vision, including the ability to do so on a computer screen
• Ability to frequently communicate and exchange information
• Ability to frequently adjust focus

All your information will be kept confidential according to EEO guidelines.

?Technical Requirements (for remote workers):

In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like https://www.speedtest.net/. This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.