Inside Sales

Drives up to a 20-ton truck loaded with compressed gas cylinders, liquid cylinders and hard goods to deliver to customers on scheduled route. Loads/unloads truck and sets up cylinders for customer use. Pickup empty cylinders from customer sites. Records deliveries and pick-ups on a load manifest and obtains signatures from customers for receipt purposes. Listens to and resolves service inquires and complaints. Performs pre and post trip vehicle inspections, documenting deficiencies and ensures all safety items are in good working order. Maintains neat, clean and professional personal appearance, and maintains vehicle appearance in a professional manner.

ESSENTIAL FUNCTIONS:

• Upload, deliver and download safely to customers hard goods orders as well as cylinders containing compressed gases; return empty cylinders to plant for refilling.

• Maintain load manifests and all other vehicle documents, ensuring they are properly completed and balanced with truck counts and shipping documents before and after deliveries.

• Establish and maintain good customer relations, by communicating in person with customers, providing information on cost, ordering and delivery times, etc.

• Identify and monitor customers’ needs and work with them to maintain proper hard good and cylinder levels to minimize or eliminate emergency deliveries.

• Operate a forklift, pallet jack and other warehouse equipment.

• Ensure all safety rules are strictly observed.

• Comply with all DOT and OSHA regulations.

• Maintain appropriate drivers’ license and endorsements.

ADDITIONAL RESPONSIBILITIES:

• Work with customers on maintaining proper cylinder levels

• Perform counter sales and assist customers, when necessary.

• Assist with inspection and filling of cylinders.

• Assist with inventory, housekeeping, showroom displays, and demonstrations as required.

• Other duties and projects as assigned.

Qualifications
EDUCATIONRequires ability to read, write, perform basic math functions, and ability to learn and develop computer skills. Must be able to deal effectively with customers, and maintain a positive corporate image while serving customers. Equivalent to High School education.
LICENSES, CERTIFICATION OR SPECIAL QUALIFICATION ANDEXPERIENCE: Minimum 6 months to 3 years experience in the industry with knowledge of welding supplies and equipment.
GENERAL WORKING CONDITIONSGeneral office conditions; occasional exposure to duties out of doors on loading dock; occasional exposure to outside weather conditions while making deliveries.
SPECIAL PHYSICAL REQUIREMENTSMust be able to deadlift up to 50lbs. using a hand truck or by rolling, must be able to regularly move 100lb cylinders off and on to a truck and occasionally must move containers weighing over 200lbs.
EOE AA M/F/Vet/Disability