Inside Sales And Service Representative

Job Summary and Responsibilities:

• Proactively contact current and potential customers to assess customer needs.
• Prospecting by cold calling to identify, assess and communicate best sales approach for a wide variety
• of industries
• Leveraging innovations, digital and technology applications within the business to drive results
• Develop and complete request for quotes for orders.
• Follow up with customers and outside sales team to ensure passport quotes become orders.
• Share best practices within the Sales Specialist team and Inside Sales team.
• Connect with customers on service package offerings to drive services growth.
• Lead management qualification
• Meet or exceed individual target identified to drive revenue growth
• Apply knowledge of the business and marketplace to advance our organization's goals.
• Utilize Sales Force for documentation and follow up.
• Prepare all sales and activity reports, presentations, and studies as needed.
• Update opportunities for sales and service or disposition customer.
• Maintain and update Sales Force data base with updated customers information and needs.
• Collaborate with customer center Inside Sales teams; coordinate hand off of complex quotes to Areas.
• Ensure that all paperwork, purchase orders, rental agreements, etc. are maintained to respond to
  customer inquiries timely and ensure internal process requirements.

Key Competencies:

• Customer focus – build relationships and deliver customer centric solutions to meet expectations and maintain customer relationship
• Action oriented – take new opportunities and tough challenges with a sense of urgency, high sense of enthusiasm
• Drives Results – consistently achieving results even under tough circumstances
• Communicates effectively – develop and deliver communications that convey a clear understanding of the unique needs of different internal and external customers
• Persuades – uses compelling arguments to gain the support and commitment of others
• Interpersonal Savvy – builds rapport, relating openly and comfortably with diverse groups of people
• Being resilient – maintains a positive attitude despite setbacks and adversity when facing difficult situations.
• Situational Adaptability – adapt approach and demeanor in real time to match the shifting demands of different situations

Skills/Qualifications:

• Bachelor’s degree in business required from an accredited institution
• 2+ years’ experience in a sales and service environment required.
• Proficient in Microsoft Office computer applications required. Excellent interpersonal skills; telephone
• and written
• Ability to communicate in a technical matter

We are committed to helping you reach your professional, personal and financial goals. We offer competitive compensation that aligns with our business strategies and comprehensive benefits to help you live your healthiest. We are committed to building an inclusive and diverse culture that engages as well as values the different backgrounds and experiences of our employee, which, in turn, spurs innovation, generates creative solutions and enhances our customer relations.

If you share our passion for inspiring progress—for bringing about bold shifts in how people, economies and societies operate—then you belong with Ingersoll Rand. Progress begins with you.

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

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