Information Technology Manager

Company Overview: Companion Pet Partners – Helping Veterinary Teams to Be Their Best

Companion was formed in January of 2020 with a commitment to providing unmatched care to pets and unsurpassed support to veterinary teams through the management and operation of our acquired veterinary hospitals. We are based in Los Angeles, with a focus on expansion throughout the Western United States.

The Companion team is passionate about the animal health industry and deeply committed to building a network of best-in-class veterinary practices with talented people collaborating to solve industry-wide problems and deliver exceptional medical care. We are seeking individuals who share our energy, drive and ambition and who will meaningfully contribute to our growth and success.

Companion is backed by Cortec Group (www.cortecgroup.com), a private equity firm with a demonstrated track record of successfully investing in and supporting multi-site healthcare services businesses, including animal health.

OVERVIEW:

Companion Pet Partners is looking for an IT Manager / Senior Microsoft System Administrator to help us modernize, maintain, and continuously improve the technology ecosystem of our rapidly growing, geographically distributed network of veterinary hospitals.

This role will be responsible for advanced implementation, configuration, and migration functions, as well as the delegation of tasks to distributed help-desk personnel, independent IT consultants, and managed IT service providers.

This position requires strong project and personnel management skills, excellent cybersecurity acumen, and extensive experience with traditional and cloud Microsoft technologies. To succeed in this role, candidates must also possess extensive experience with technologies common to enterprise environments, such as virtualization, network architecture, and disaster recovery.

SKILLS REQUIRED

MANAGEMENT

LEADERSHIP AND ORGANIZATION

• Excellent leadership, team building, and management skills
• Excellent verbal and written communication skills
• Exceptional ability to organize and manage complex multi-phase projects
• Exceptional ability to multitask, prioritize, and manage time and resources effectively
  

TECHNOLOGIES

EXPERIENCE REQUIRED

• Microsoft Azure AD
• Microsoft Endpoint Manager, Intune, and Windows Autopilot
• Microsoft Exchange Online
• Microsoft Active Directory and Group Policy
• Microsoft PowerShell
• Microsoft Hyper-V
• VMware Virtualization
  

TECHNOLOGIES

EXPERIENCE PREFERRED

• Google Workspace
• Cisco Meraki Wired & Wireless Networking
• Veeam Backup & Replication
• Azure Site Recovery
• Network Security, Routing and Switching
• VPN and other enterprise Remote Access solutions
  

CORE RESPONSIBILITIES:

• Oversee geographically distributed teams of IT personnel and managed IT service providers
• Manage and continuously improve centralized Microsoft 365, Azure AD and Google Workspace cloud environments
• Manage infrastructure improvement and migration projects
• Coordinate response to major infrastructure outages
• Coordinate response to security incidents and alerts
• Oversee equipment purchases and service contracts
• Evaluate and validate new services, software, and equipment
• Monitor systems for optimum performance and availability
• Stay up-to-date with current technologies and technical developments
• Manage device policies for workstations, laptops, and mobile devices
• Manage device enrollment and onboarding procedures (Microsoft Endpoint Manager and Windows Autopilot)
• Manage secure user access and SSO (Azure AD and Google Identity)
• Coordinate migration of email from legacy platforms to centralized Microsoft 365 and Google Workspace environments
• Coordinate migration of documents from legacy platforms to centralized Microsoft 365 and Google Workspace environments
• Coordinate migration of practice management solutions from on-premise to cloud environments
• Create, deploy and maintain PowerShell automation scripts for common problem resolution and maintenance tasks
• Document systems and processes, track, and document ongoing changes
• Oversee and coordinate timely system and software patching

COMPETENCIES AND EXPERIENCE:

• 7+ years of Microsoft server, client, and cloud administration experience, preferably in an enterprise environment
• Experience managing a distributed infrastructure with Microsoft Group Policy and Microsoft Endpoint Manager
• Expert knowledge writing PowerShell scripts for Windows servers and workstations, Microsoft 365, and Azure AD
• Experience with network infrastructure deployment and management
• Excellent project management skills
• Excellent personnel management skills

EDUCATION AND TRAINING:

• Bachelor’s degree or higher, preferably in Computer Science or a related subject
• Microsoft 365 Enterprise Administrator Expert certification (preferred)
• Other applicable industry standard certifications (preferred)

WHAT WE OFFER:

Companion offers competitive compensation as well as a benefits package which includes medical, dental, vision, PTO, and 401(k)

Companion Pet Partners is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, religion, gender, marital status, gender identity, sexual orientation, veteran status, disability, age, or other legally protected status.