Implementation Project Manager (Debit)

For people drawn to serving others through their work, PSCU is a place to thrive, as we serve our credit union members best by taking care of each other first.

If you want to help shape an industry, challenge yourself, and invest in your own future, this is the place for you. PSCU is a highly accessible environment where you’re empowered to think on your feet, work from your heart, and discover the very best version of your professional and personal self. “Our Momentum. Your Moment.”

This application is the first step in seizing your moment.

This position establishes and directs efforts of project work-team and related resources as required to successfully plan, develop, test and implement projects. The Implementation Project Manager will assume leadership role for assigned projects and coordinate all phases of operational implementation of project deliverables using established PMI project management methodologies.

The ideal candidate will have experience in the payments industry with strong conflict resolution skills and the ability to track, organize and prioritize multiple projects. Projects are mostly debit and can be somewhat complex. Experience with Microsoft project and Excel

This is a remote position.

Essential Functions & Responsibilities Include:

• Ensure various integration elements of assigned projects are properly coordinated including: project plan development, project plan execution, and overall change control; Develop highly technical, detailed project plan including all work required to successfully complete both internal and client facing projects
• Monitor, control, update and coordinate changes to existing projects while summarizing and communicating project status information producing effective reports, as appropriate
• Act as the primary liaison and manage expectations of key sponsors and client executive staff related to timing, functionality and business objectives needed to support a successful go live.
• Assume responsibility and provide final approval for entire project on behalf of all stakeholders; Troubleshoot project issues and escalate them to upper management if necessary
• Ensure that project information is communicated in a timely manner through communication planning, information distribution, performance reporting and administrative closure
• Direct the work of others assigned to project work-teams; Conduct analysis of project tasks assignments performed by department staff members
• Collaborate effectively with other project managers, various subcontracting partners, external consulting organizations, customer resources, contractor and other 3rd party providers
• Facilitate project meetings including project kick off and specification meetings
• Meet with clients and discuss specifications, business objectives, and project options; facilitate meeting with key client personnel including IT for network connectivity and file mapping
• Maintain interaction with credit unions, MasterCard, VISA and other processors, software vendors and ATM networks for the purpose of coordinating products/projects
• Maintain thorough understanding of payment processing card industry, card processing systems and subsystems, and/or related in-house applications, and a primary understanding of system parameters, regional ATM networks
• Perform other duties as assigned

Requirements:

• Five (5) years consultation experience required, preferably in payment processing industry. Five (5) years in a client facing role required.
• Three (3) years project management experience required.
• Client facing project leadership and card processing experience preferred.
• Bachelor’s Degree in Systems, Business Management or related field, or equivalent combination of education and experience required.
• PMP certification preferred.
• Thorough understanding of card products, support services and processes required

Knowledge, Skills, & Abilities

• Demonstrate behaviors based on PSCU values: Excellence, Innovation, Leadership, Passion and Trust
• Ability to communicate effectively in both verbal and written formats and give presentations utilizing various audiovisual support aids
• Possess strong leadership, interpersonal, and problem solving skills; ability to negotiate with and influence others across all organizational levels; ability to influence senior level executives to make appropriate business decisions
• Ability to exercise discretion and good judgment in making decisions
  
  

All applications are reviewed by an AIRS Certified Diversity and Inclusion Recruiter. Learn more about our commitment to Diversity, Equity, and Inclusion HERE!

PSCU is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status or membership in any other group protected by federal, state or local law.

PSCU is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster and the "EEO is the Law" Poster Supplement . PSCU will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.

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As an ongoing commitment to reasonably accommodate individuals with disabilities, PSCU has established alternative methods to complete the application process. Disabled applicants needing assistance are encouraged to submit resumes via our careers page submission button If further assistance is required.