Imaging Assistant (Clinics And Surgery Center) - 1.0 FTE

As the multi-specialty group practice for the faculty of the University of Minnesota Medical School, University of Minnesota Physicians has more than 950 physicians and 1,600 health professionals, providing clinical care in over 100 specialty and sub-specialty areas. Our mission is three-fold: delivering exceptional patient care, advancing medicine through research, and training the next generation of health professionals.

Why UMPhysicians?

The Imaging Assistant supports the Radiologists, APPs, nurses, and technologists in the delivery of safe patient care and daily operations within Outpatient Imaging services as directed.

Assists providers/APPs with patient examinations, treatment and/procedures seen in the Interventional Radiology Clinic. Obtains vital signs, height/weight and records patient’s medical history and records other relevant data in the EMR. Assists the Imaging RNs/technologists with preparation of patient and procedure/exam room maintenance prior to, during and following imaging procedures. Coordinates access within imaging area such as scheduling, coordinating and monitoring patient appointments, admissions and/or procedures, organizes/maintains medical records and perform business-related tasks. As a health care advocate, supports patient focused care and provides patient instructions. Assists in picture/Imaging Archiving with some knowledge of the communication system of PACs.

Imaging Assistant Overview

Key responsibilities include but are not limited to :

1 . Schedules, coordinates and monitors patient appointments for provider visits, patient admissions and/or special procedure(s).

• Verifies patient demographic and insurance information.
• May Enters patient demographic and insurance information into practice management system.
• Verifies necessary forms requiring patient signature are completed.
• Helps obtain/ensure diagnostic test results for provider/authorized practitioner review is available.
• Sends/receives patient medical record information following confidentiality guidelines and standards.
• Accurately answers basic questions from patients regarding the procedures and tests they schedule for patients.
• Monitors providers/APPs clinic schedules and organizes patient flow.

2 . Delivers patient care as delegated by the physician/authorized practitioner or RN to assigned patient population, or individual patient.

• Prioritizes work based on patient acuity, available resources, and patient/family preferences, in collaboration with the physician/authorized practitioner or RN.
• Prepares and maintains exam/treatment rooms for patient visits and restocks supplies as needed.
• Adheres to infection control policies/procedures for exam room and instrument/equipment cleaning.
• Assists with clinic /exam admissions, transfers, and discharge of patients including: orients patient/family to environment, assures patient’s belongings are accounted for
• Rooms patient(s) and gathers data for patient assessment Obtains, evaluates and records patient history employing critical thinking skills.
• Obtains and records vital signs
• Prepares patient for and may assist with examinations, procedures and/or treatments.
• Accurately documents care in the medical record.
• Screens and follows up on test results
• Transports patients, equipment, specimens and supplies as needed
• Ability to utilize safe patient handling techniques and equipment such as Hoyer lift and other safe patient transfers.
• Performs Glucose/I stat tests with proven competency

3 . Communicates effectively with patients and other members of the healthcare team.

• Serves as a communication liaison between the physician and patient.
• Serves as a professional patient advocate and health coach in a team approach to health care.
• Recognizes and respects cultural diversity.
• Adapts communications to individual’s understanding.
• Maintains patient confidentiality.
• Effectively uses the EMR
• Utilizes available resources to support communication with population served.
• Communicates verbal and written information in a clear, concise, accurate and timely manner.
• Communicates patient/family concerns to delegating provider/authorized practitioner RN or technologist in an effective manner.
• Complies with established risk management and safety procedures.
• Documents patient communication and clinical treatments accurately and appropriately.
  
  

4. Maintains exams/procedure rooms and supplies

• Assist in preparation of patient rooms includes cleaning, stocking, and ordering of supplies
• Assist with room turnover to gain efficiencies.
• Adheres to infection prevention standards when cleaning , sterilizing and caring for instruments and other equipment
• Assist with routine maintenance and quality monitoring of imaging equipment

5 . Demonstrates ability to provide care or service adjusting approaches to reflect developmental level of population served.

• Partners with patient/care-giver in care/decision making.
• Communicates in a respectful manner.
• Ensures a safe, secure environment.
• Individualizes plan of care to meet patient needs.
• Modifies clinical interventions based on population served.
• Provides patient education based on assessment of learning needs of patient/care-giver.

6. Performs other duties including Performance Goals developed by manager and employee and reported in the employee’s Performance Review as part of UMPhysicians’ Performance Management tools

• Maintains core/universal competencies and completes any new required learnings.
• Demonstrates all critical competencies and new required learnings.

Minimum Qualifications:

• BLS certification.
• Basic medical terminology.
• Previous Health Unit Coordinator (HUC), Nursing Assistant (NA) or Nursing Station Technician (NST) experience or some radiology training in healthcare.
• One year of patient care experience in a fast, pace outpatient clinic or hospital/medical procedure setting.
• Good keyboarding, phone and computer software utilization skills.
• Prior experience using medical terminology.
• Manual dexterity.
• Ability to work well under stress in a variety of situations.
• Confidentiality.
• Self-motivated problem solver.
• Excellent customer service, public and patient relation skills, and good communication skills, such as clear speech and writing.
• Ability to prioritize work and fluctuation in workload.

Clinic Description: Clinics and Surgery Center

Location: 909 Fulton St SE, Minneapolis, MN 55455

Hours: 1.0 FTE

M Physicians offers competitive salary and excellent benefits and provides you with the opportunity to enhance your career in the exciting field of health care through rewarding and challenging assignments and the opportunities for advancement.