I-9 Compliance Specialist (Remote, Americas)

Shopify’s mission is to make commerce better for everyone. From building a new product feature for our commerce platform, to helping a merchant troubleshoot an issue over the phone, we want to empower our ecosystem through our work.

Having a unified vision, a north star, is vitally important to ensure that we are all headed in the same direction. No matter the size or experience, we want to power every merchant’s experience. This is why we’re all here.

Shopify is now permanently remote, and we’re working towards a future that is digital by design. That location you see above? Consider it merely an example of hundreds of potential locations across America where Shopify is hiring. Learn more here: https://www.shopify.com/careers/work-anywhere

Shopify is the leading omni-channel commerce platform. Merchants use Shopify to design, set up, and manage their stores across multiple sales channels, including mobile, web, social media, marketplaces, brick-and-mortar locations, and pop-up shops. The platform also provides merchants with a powerful back-office and a single view of their business, from payments to shipping. The Shopify platform was engineered for reliability and scale, making enterprise-level technology available to businesses of all sizes. Shopify currently powers over 1,700,000 businesses in approximately 175 countries and is trusted by brands such as Allbirds, Gymshark, PepsiCo, Staples, and many more. We continue to grow rapidly while constantly looking for new ways to impact and disrupt markets.

The I-9 Compliance Specialist will oversee the I-9 verification process at Shopify and will be the subject matter expert in the area of I-9 employment eligibility verification, as well as I-9 compliance requirements and initiatives. The position's primary responsibilities include coordinating and managing Form I-9 and E-Verify processes, ensuring compliance with federal and state laws/regulations, and working closely with various teams to research and resolve related issues and lead I-9 related projects such as I-9 audits.

Specific responsibilities include:

• Managing the Form I-9 process from start to finish for all new hires and transfers

• Following federal and state guidelines to verify the accuracy of completed I-9 forms, supporting documentation and employment eligibility of all US employees

• Acting as a subject matter expert by providing guidance on I-9 policies, procedures, and regulations, creating an internal I-9 manual, and staying current on all government and/or regulatory requirements in order to educate internal partners

• Monitoring employee compliance by tracking document expiration dates, processing notifications to employees approaching expiration, taking appropriate action when employment eligibility issues arise

• Managing and completing I-9 Reverifications, as needed

• Managing E-Verify issues

• Assisting Talent Admin team members with inquiries regarding validity of I-9 supporting documentation and any procedural questions

• Managing I-9 Audits and all I-9 Reverification projects for Shopify

• Providing I-9 compliance tracking, review and resolution of outstanding I-9 matters

• Liaising with Legal and Talent BPs to communicate, investigate, and address concerns regarding I-9 regulatory compliance

• Maintaining I-9 audit and E-Verification results in our internal HR system applications to track compliance and identify exceptions

• Finding opportunities to streamline business processes and recommend procedural changes

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  Experience with I-9 administration and management in a remote work environment is highly preferred

• Knowledge of I-9 compliance and E-Verify regulations

• Knowledge of USCIS guidelines

Bonus experience:

• Experience working with Workday

Here’s how to apply:

We know that applying to a new role takes a lot of work and we truly value your time. Jen is a real live person and is looking forward to reading your application.

This posting will close on Wednesday, September 22nd at 11:59 pm EST. We are looking forward to learning more about you and your interest in joining our team. Successful candidates can expect to hear back from us by Friday, October 8th.

Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet.

At Shopify, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is *this close* to what we’re looking for, please consider applying.