HVAC Customer Service Representative

Customer Service Representative

The Habegger Corporation is currently seeking a Customer Service Representative that is responsible, organized, and customer service oriented. As a CSR, you will be the face of Habegger for customer order fulfillment and interfacing via phone, email, and in person. The goal for this position is to provide our customers with a quality customer experience that will create long-term customer relationships.

The primary duties of a CSR include the following: interfacing with customers and maintaining customer relationships, processing and fulfilling customer orders, and creating impactful experiences for our customers.

Within Habegger, customer experience is top priority which requires Customer Service Representatives to have a great understanding of the customer’s needs and the ability to exceed their expectations. Furthermore, timeliness, promptness, and cleanliness for all aspects of the daily duties are required.

Company Overview:

The Habegger Corporation is a dynamic sales and wholesale HVAC distribution company that is nationally recognized as an industry leader. We are a family owned company focused on growth and expansion which offer career opportunities across our footprint. Our mission is to exceed our customer expectations by providing the highest quality customer experience, cutting edge product line, and employment growth opportunities.

Key Requirements:

· Unmatched customer experience skills

· Strong computer skills

· Positive attitude

· Ability to interface with customers internally and externally

· Safety and team oriented

· Clean, organize, and maintain all equipment/products

· Maintain a professional appearance

· Excellent verbal communication skills

· Want to grow within the company

· Sense of urgency

Qualifications:

· High School Diploma or GED required

· HVAC industry experience preferred

· Customer Service experience preferred

· Experience communicating with customers via phone, and email

· Experience problem solving to meet customer needs

· Some heavy lifting is required

Benefits:

· 401k and profit sharing

· Medical, dental, vision, life, and more insurance plans available

· Bonus opportunities

· Growth opportunities

The Habegger Corporation is an Equal Opportunity Employer.

Please visit www.habeggercorp.com for more information.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location:

• One location

Work Remotely:

• No

Work Location: One location