HUMAN SERVICES CASEWORKER (UPWARD MOBILITY) - 1978500

Agency: Department of Human Services

Open Date: 11/22/2021
Closing Date/Time: 12/07/2021
Salary: $4353-$6370/MONTHLY
Job Type: Salaried Full Time
County: Stephenson
Number of Vacancies: 1
Plan/BU: RC062

Collective Bargaining Agreement language applies to this requisition:
We are currently transitioning away from a paper application process to an electronic application process. This position has not been transitioned. Please follow the directions below when applying to this position.

DO NOT APPLY ONLINE

**DO NOT CLICK THE APPLY BUTTON**

CMS100/B Employment Application and all applicable documentation should be submitted to the Agency contact listed below.

Posting Identification #10-92-9675-32132

Under direction, performs professional casework activities in providing public assistance services available from the Department of Human Services (DHS) as well as auxiliary state, local, and federal programs. Explains and interprets eligibility criteria and requirements for public assistance programs. Collects customer data and determines eligibility. Discusses the customer's goals and participation levels. Assesses the clients' skills and evaluates their ability to obtain and retain employment; makes appropriate referrals to other DHS programs, state services or local private services to verify individual receives available benefits. Completes case documentation, responds to electronic correspondence and makes entries into automated computer systems. Performs functions outlined below or a portion thereof (e.g. lntake) as part of an assigned caseload or on a rotational basis.

1. Receives and assists customers to provide public assistance services available through DHS programs to all eligible customers timely and accurately. Explains and interprets eligibility criteria, requirements, procedures, policies, and practices to applicants for public assistance as well as their authorized representatives, other public assistance providers, other divisions of DHS and other state and local agencies. Verifies data from the customer and determines initial and/or ongoing eligibility for all categories of public assistance.

2. Manages a public assistance caseload by performing professional casework duties in all categories of assistance.

3. Serves as part of a public assistance delivery network to verify clients are receiving appropriate services and supports as well as achieving welfare-to-work goals and other Welfare Reform goals and DHS initiatives. Completes case documentation, responds to electronic correspondence, and makes entries into automated computer systems. Participates in discussions with other professional staff in the local office, the Regional Office, and the division involving individual needs and receives recommendations regarding public assistance services and the availability of other temporary or long-term support programs.

4. Meets with clients to discuss goals and activity requirements.

5. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

• Requires a Bachelor's degree in psychology, sociology/anthropology, social welfare, or a closely related field.
• Requires one year of professional casework or crisis intervention experience in a social service agency OR successful completion of an agency-sponsored training program.

Qualifying state employees in the Upward Mobility Program shall have the stated requirements of this classification waived by successful completion of a qualifying examination.

• Requires ability to operate commonly used manual and automated office equipment including copier, fax machine and personal computer.
• Requires the ability to communicate effectively in verbal and written form.

Work Hours: 8:30am-5:00pm Monday-Friday
Work Location: Stephenson Co FCRC

1840 S West Ave, Freeport, IL 61032
Agency Contact: DHS.HiringUnit@illinois.gov

Job Function: Social Services

CANDIDATES MUST SUBMIT A SEPARATE BID FORM (as applicable) AND CMS-100/B FOR EACH POSTED VACANCY APPLIED FOR.

DHS Mission Statement - IDHS’ serves families in need all across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

APPLICATION INSTRUCTIONS

DO NOT APPLY ONLINE.

TO APPLY: SEND BID FORM AND CMS100/B TO DHS.HiringUnit@illinois.gov

Include the Posting ID # and applicant’s entire name in the subject line of the email when applying.

Current State Employees:

• Seeking a Promotion – Submit an Official Position Vacancy Bid Form and CMS-100B Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
  • Older versions of the CMS-100B will not be graded or returned to applicants.
  • Failure to complete and submit the new CMS-100B (version dated 9/2020 or after) will result in your application being rejected.

• Seeking a Transfer – Submit an Official Position Vacancy Bid Form, Transfer Request, and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
  • A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected.
  • Failure to complete and submit the new CMS-100 version (dated 9/2020 or after) will result in your application being rejected.

• Seeking a Reduction - Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
  • A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected.
  • Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.

Former State Employees:

• Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
  • A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected.
  • Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.

Non-State Employees:

• Submit a CMS-100 Employment Application (version dated 9/2020 or after) and official college transcripts (where applicable) to the Agency Contact address listed above.
  • Documentation is required for each Posting/Bid ID or your application(s) will be rejected.
  • Failure to complete and submit the new CMS-100 version (dated 9/2020 or after) will result in your application being rejected.