Human Resources Manager

SUMMARY:

This position is primarily responsible for administration of human resource programs and policies including staffing, compensation, benefits, employee relations, training, and safety. Ensures efficient operations and alignment with organization goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include the following. Other duties may be assigned.

• Oversees various human resource plans and procedures for all organizational personnel; assists Executive Director and Administration and Finance Director in the development and implementation of personnel policies and procedures; prepares and maintains the employee handbook and the policies and procedures manual.
• Maintain good communication and positive relationships with employees to promote employee satisfaction. Guide department directors and employees throughout the performance management/evaluation and goal setting process. Work with department directors to promote employee morale.
• Work with department directors to Identify and analyze issues with employee relations, performance or policy infractions. Provide recommendations for resolutions. Work with department directors to deliver appropriate disciplinary action when necessary. Ensure proper documentation is retained to defend actions taken.
• Work with broker or carriers to research, evaluate and administer Authority benefit plans. Assists to provide information to obtain quotes, in compliance with procurement policy, for new or renewing policies. Stay abreast of applicable benefit legislation. Appraise Executive Director and Administration and Finance Director on any changes to current benefits or new benefit options available. Provide recommendations of benefit programs to management. Effectively communicate benefit options and rules to employees. Adhere to open enrollment requirements and retain documentation. Coordinate the updating of carrier data bases and prompt payment processing.
• Administer and ensure that all compensation plans/programs are consistent with employer’s policies and all applicable federal and state laws. Routinely conduct job evaluation to understand the content of the job to prepare/update job descriptions. Maintain salary structures and compensation policies. Responsible for survey participation and compensation analysis.
• Implement and manage recruitment process and employment programs. Ensure recruiting process aligns with current and future workforce needs. Develop the most effective, economical and appropriate recruiting channels and methods. Maintain good relationship with all advertisement and recruitment agencies. Coordinate with department directors to provide the assistance they need to work through the hiring process. Coordinate the onboarding and exit process.
• Evaluate, analyze and maintain company Human Resource Management Systems. Assist in identifying new HR needs and the software products to fulfill these needs. Make alterations to existing programs to gather and report data as necessary. Maintain personnel files in compliance with applicable legal requirements. Coordinate compilation of statistics and data for required reporting.
• Work with directors to design, plan and implement training programs, policies and procedures for new and current staff.
• Provide Finance/payroll staff with information needed to process wages, deductions and leave time for the employee payroll. Coordinate with Finance/payroll staff to reconcile wage tax and benefits costs/payroll deductions.
• Responsible for unemployment compensation, FMLA, workers’ compensation and other employment related programs. Work with contracted firms, employment and/or corporate lawyer to ensure best practices and limit liability. Be a liaison between insurance carrier and employee or employee and supervisor, if needed. Prepare necessary reporting, i.e. OSHA Form 300A. Maintain employment/benefit posters required by Dept. of Labor & Industry to be posted at all buildings staffed by Authority personnel.

SUPERVISORY RESPONSIBILITIES:

This position currently does not have any supervisory responsibilities.

COMPETENCIES:

To perform the job successfully, an individual should demonstrate the following competencies:

Intellectual

• Analytical - Collects and researches data; uses intuition and experience to complement data; designs work flows and procedures.
• Problem Solving - Gathers and analyzes information skillfully; develops alternative solutions.

Interpersonal

• Customer Service - Responds promptly to customer needs; meets commitments.
• Interpersonal Skills - Listens to others without interrupting; keeps emotions under control.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; participates in meetings.
• Written Communication - Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively; able to read and interpret written information.

Leadership

• Delegation - Delegates work assignments; sets expectations and monitors delegated activities.
• Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others.
• Managing People - Takes responsibility for subordinates' activities; makes self-available to staff; provides regular performance feedback; develops subordinates' skills and encourages growth; solicits and applies customer feedback (internal and external); fosters quality focus in others.
• Quality Management - Demonstrates accuracy and thoroughness.

Organization

• Business Acumen - Understands business implications of decisions; aligns work with strategic goals.
• Cost Consciousness - Works within approved budget.
• Diversity - Shows respect and sensitivity for cultural differences.
• Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
• Organizational support - Follows policies and procedures; supports organization's goals and values.
• Strategic Thinking - Analyzes market and competition.

Self-management

• Judgment - Exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
• Motivation - Measures self against standard of excellence.
• Planning/Organizing - Uses time efficiently; sets goals and objectives; organizes or schedules other people and their tasks.
• Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
• Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.
• Adaptability - Adapts to changes in the work environment; manages competing demands.
• Attendance/Punctuality - Consistently at work and on time; arrives at meetings and appointments on time.
• Dependability - Keeps commitments; commits to long hours of work when necessary to reach goals.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

A Bachelor’s degree or equivalent; or four to five years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.

MATHEMATICAL SKILLS:

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

COMPUTER SKILLS:

To perform this job successfully, an individual should have knowledge of: Internet Software; Payroll Systems; Spreadsheet Software (Excel); Human Resource Systems; Word Processing Software (Word); and Electronic Mail Software (Outlook).

OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:

• Working knowledge of federal, state, and local employment benefit laws and regulations.
• Working knowledge of local government functions.
• Excellent computer skills, including experience in using Microsoft Office products such as Word, Excel and Access (or similar software) and computerized human resource systems.
• Excellent written and oral communication skills.
• Ability to work as part of a management team and establish and maintain effective working relationships with fellow employees.

Job Type: Full-time

Benefits:

• 401(k) matching
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: One location