Human Resources Director

JOB SUMMARY

Directly responsible for the overall administration, coordination, planning and development of the Human Resources function and a key advocate of the continuous development and reinforcement of Care Continuity's culture and employee development and relations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Plans, organizes, and leads all activities of the department including goals, plans, objectives, and systems, processes and procedures
• Participates in the development of the Company's strategy, business plans and programs as a strategic partner but particularly from the perspective of the impact on human capital.
• Ability to translate the company's strategic and tactical business plans into HR strategic and operational plans
• Evaluates and advises on the impact of long range planning of new programs/strategies and regulatory action as those items impact the attraction, motivation, development and retention of the people resources of the organization
• Recommends new approaches, programs, policies, and procedures to effect continual improvements in efficiency of the Company's HR department's performance
• Develops staffing strategies and implementation plans and programs to identify talent within and outside the corporation for management positions. Identifies appropriate and effective external sources for candidates for all levels within the company
• Enhances and/or develops, implements and enforces human resources policies and procedures of the organization by way of systems that will improve the overall operation and effectiveness of the organization. In particular, manage the HRIS database and necessary reports for critical analyses of the HR function and the people resources of the business
• Continually assesses the competitiveness of all HR programs and practices against relevant comparable companies, industries and markets
• Develops progressive and proactive compensation and benefits programs to provide motivation, incentives and rewards for effective performance and to provide programs which utilize an employee and company partnership for the short and long-range health and welfare of and incentives for the employees
• Advances human resource planning models to identify competency, knowledge and talent gaps and develop specific programs for filling of those gaps. Areas of activity will include talent management through proper succession planning programs for key contributor and management positions, training and development programs for preparing employees for more significant responsibilities and general organizational development programs to enhance employee knowledge and understanding of the Company and its industry
• Develops, refines and administers standardized onboarding process, performance evaluation and employment development programs with support from HR staff
• Maintains company HR records and reports (compensation, benefits, recruiting, training and employee development)
• In conjunction with HR staff and departmental managers, composes and rewrites job descriptions as necessary
• Directs health and welfare benefits administration to include claims resolution, change reporting, approving invoices for payment and annual re-evaluation of insurance policies for cost effectiveness and to ensure adequate services are provided, as well as annual evaluation and selection process and vendor management
• Provides technical advice and knowledge to others within the human resources discipline
• Provides management and leadership to HR staff including mentoring and employee development.
• Coordinates HR risk management program
• Develops appropriate policies and programs for effective management of the Company's people resources. Included in this area, but not limited only to the following, would be programs for employee relations, affirmative action, sexual harassment, employee complaints, external education and career development
• Coordinates recruitment effort along with hiring managers; writes and places job opening advertisements in the applicant tracking system
• With support from HR team, optimizes effective use of internet recruiting (Linked-In, Indeed.com, college job boards, etc.) and related human resource information systems HRIS systems' administration
• Manages other areas such as immigration, relocation, employee communications, health and safety and employee relations
• Develops and monitors the annual plan/budget and other operational and financial measures of the HR Department
• Establishes credibility and relationships throughout the organization (executive team, managers, and the employees) in order to be an effective listener and problem solver of people issues

Additional duties and responsibilities include accomplishing all tasks as appropriately assigned and requested by COO or the executive team

Reports to

VP, Finance

• An HR leader with strong knowledge of the principles and practices of human resources including:
  • Sound techniques in all aspects of human resources management
  • Quickly able to acquire understanding of Care Continuity's operations, HR and administrative programs
  • Ability to develop long-term plans and programs and to evaluate work accomplishments
  • Ability to apply and adapt practices and techniques to the special requirements of senior management
  • Ability to establish and maintain effective relationships with other management staff, employees, vendors and the general public
  • Ability to objectively coach employees and management through complex, difficult, and emotional issues
  • Strong and effective communicator
  • Self-directed leader with experience being a trusted advisor and a team player
  • Ability to strictly adhere to confidentiality practices and conduct all interactions with respect
  • Capable of reading, analyzing and interpreting the most complex HR related documents with support from COO
• Proficient in Microsoft PowerPoint, Excel, and Word

• A bachelor's degree
• 8+ years' experience in senior HR management role
• Commitment to HR profession - PHR or SPHR certification preferred

• Must be able to work in sitting position, use computer and answer telephone

WORK ENVIRONMENT

• Office Work Environment
• Hospital Work Environment
• Home Work Environment

TRAVEL

• Depending on location in relation to HQ, travel to HQ as needed (<25%)