HR Operations & Engagement Specialist

Current Living Spaces Employees: Please apply via your internal Workday Account.

Living Spaces is a growing home furnishing brand and we continue to open new locations. We know in order to stay current with the times and trends, we have to perpetually update our look and selection. What has truly sustained our growth — from 1 to over 20 locations, from 100 employees to over 2,000, from a humble home furnishings store to a widely recognized and respected lifestyle brand — are the talented individuals who have taken us there. We are looking for innovative, driven, and passionate professionals to join our team so we can reach even greater heights together.

We believe that a great team member experience leads to an even better guest experience. That is why we place a huge emphasis on building a great culture within our teams. Our ideal candidate will have natural talent: meaning, they possess the capacity and commitment, along with an openness to being coached around skills that will ensure they delight and exceed the expectations of our guests in all areas of Living Spaces business. We also believe in our team members taking ownership of their performance and how that contributes to the overall success of their role.

Position SummaryThe HR Operations & Engagement Specialist will the People Ops team understand employee sentiment across the company and identify methods/actions to help better engage and motivate our workforce to help improve productivity and build and sustain a strong sense of community at Living Spaces. Will help with our engagement surveys and other team member surveys to track and measure engagement across the org + the rollout of People Analytics. They will be responsible for coordinating and managing employee engagement initiatives including implementing effective ways to build a collaborative and supportive culture with a strong focus on personal accountability.

Position Description

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Develop and implement Employee Engagement Surveys, pulse surveys, exit surveys and other ongoing and ad hoc surveys to allow for all voices to be heard
• Analyze and report on people data to support HR, Learning and Development, and Operations teams
• Translate data and trends for a range of audiences
• Prepare presentations on people analytics to a range of stakeholders, including making recommendations around employee engagement, diversity and inclusion, and other people topics
• Act as the internal administrator for People Operations systems. Administrator duties include, but are not limited to:
  • Update templates/forms/permissions as needed/requested
  • Stay on top of new software releases and how they might impact business and/or how business might want to implement
  • Make recommendations on how the tool can support new people processes
• Launch and close feedback surveys across the Divisions
• Maintain user data and ensure employee lifecycle surveys are launched
• Create and run reports and dashboards within tool
• Create instructions for users
• Handle ad hoc requests
• Support HR and Recruiting teams with career page, recruiting channels and social media to foster engagement
• Assist in the development of team member communication
• Lead HR Operation Projects and timelines
• Generate and report project status reports to Management team.
• Develop and report on metrics to support continued improvement efforts for employee engagement
• Provide DE&I/ Demographic reporting for the Organization
• Develop, execute, and evaluate strategic and innovative projects for the HR Operations team related to all HR products.
• Prepare project deliverables – scope documents, functional requirements, project plans, test plans, communication plans, user guides etc.
• Act as a partner with IT Business Analyst on a project scopes requiring IT support
• Be a collaborative partner on the department OKR strategies

Qualifications

Other Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Ability to manage concurrent projects, prioritize competing assignments, and work under pressure with tight deadlines and frequent interruption. Experience preparing strategic communications for presentation to various stakeholders. Ability to manage and be discreet with confidential information. Excellent interpersonal skills, emotional intelligence, and relationship-building abilities. Excellent analytical skills and the ability to think strategically and creatively. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience: Bachelor's degree (B. A. or B. S.) or equivalent from four-year college in Business, Human Resources, Psychology, Computer Information Systems, or related field preferred. 5+ years of experience with platforms (e.g., Workday, other cloud based HRIS and HCM applications and engagement platforms); Previous experience with project management tools (Microsoft Project, Smartsheets, etc.) Understanding of how to interact with and energize a broad range of multi-generational, diverse employee groups. Exceptional analytical skills, comfortable working with large amounts of data and communicating data findings, experience establishing and tracking key performance metrics including return on investment. Ability to execute and manage multiple projects while working at a detailed level. Equivalent combination of education and experience will be considered.

Equal Opportunity Employer

It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including but not limited to, cancer related or HIV/AIDS related), sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.

E-Verify

Living Spaces participates in E-Verify. All newly-hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility.