HR Generalist/Recruiter

LSG Sky Chefs, a part of LSG Group is the world’s leading provider of end-to-end on-board products and services.

Role Purpose StatementAssists in the administration and management of Human Resources policies and procedures and/or the Master National Agreement as necessary; ensures compliance with federal and state employment laws; handles employee relations issues and recruiting at local unit. Key resource to deliver all facets of recruiting success through the CSC’s in the region by ensuring we maintain strong branding in our markets driving solid applicant flow. Main Accountabilities

• Support the implementation of Human Resources (HR) policies and programs for union and non-union employees in Customer Service Center (CSC)
• Administer or work in conjunction with subject matter experts (SMEs) regarding HR policies and procedures including employee benefits, wage increases, retirement, etc.
• Source, recruit, interview and select quality employees to staff various positions
• Act as primary driver of hourly recruitment and retention activities to include development of staffing plans and the growth of recruitment sources; analyze data to improve quality of recruitment sources
• Act as first line liaison with union or non-union employees, facilitating resolution of employee concerns
• Assist in the administration of Master National Agreement (MNA) grievance procedures as required
• Assist with Department of Transportation (DOT) random drug and alcohol testing program and company non DOT pre-employment drug testing programs as required
• Support auditing of clerical activities for accuracy and adherence to standards
• Deliver and / or facilitate CSC and company required training and development programs
• Assist in planning and rollout of employee engagement activities
• Assist with miscellaneious HR functions as assigned
  

Knowledge, Skills and Experience

• Bachelor’s degree in business, human resources or related field preferred, or equivalent experience required
• In addition, one to four years of HR experience
• Strong analytical, organizational and problem-solving skills
• Able to effectively communicate at all levels in the organization both oral and written
• Practical knowledge of federal and state employment laws and their applicability in the workplace.
• Team-oriented individual with strong leadership ability
• Proven work experience as a Talent Sourcer or similar role.
• Hands-on experience with sourcing techniques
• Familiarity with HR databases, Applicant Tracing Systems (ATSs) and Candidate Management Systems (CMSs)
• Ability to positively present or company and open roles to potential candidates
• Effective time management abilities