Housing Case Manager

Housing Stabilization Case Manager: Rapid Rehousing

What to Expect

At the West Virginia Coalition to End Homelessness, we believe in what we do. People matter. People don't have roofs over their heads. People don't have doors that lock. We don't think that's the way things should be, and we are doing our best to stop it.

Our direct service programs employ the best practices in the industry and we employ them with the highest level of excellence that we know how. We seek constant improvement; improvement requires change. Therefore, change is the normal way of life in how we serve our clients.

Job Summary

The West Virginia Coalition to End Homelessness is seeking applicants for a full-time Housing Stabilization Case Manager to serve clients in the Beckley/Southern WV region in West Virginia as they transition from homelessness to housing. To individuals experiencing homelessness, a Housing Stabilization Case Manager serves as the face of stability. Housing Stabilization Case Managers work in conjunction with the wider array of homeless services to prevent and stabilize individuals and families in housing, help them navigate the process of obtaining the housing, and secure all of the documents necessary to prove eligibility for those housing resources. Housing Stabilization Case Managers routinely engage with landlords to assist with securing housing. Housing Stabilization Case Managers often conduct street outreach services to engage with individuals and families experiencing homelessness.

Responsibilities and Duties

Under the supervision of the Housing Stabilization Director, the Housing Stabilization Worker shall be responsible, but not limited to, the following activities:

• Accept referrals, screen and assess all potential participants using the evidence based tools.
• Aim to achieve housing stability into permanent housing resources for 100% of participants served.
• Assist, through case management and linkages to mainstream resources
• Ensure connection with primary health services, job training, and educational services.
• Maintain weekly contact with case load of 15-20 households
• Participate in training opportunities as available
• Provide after-hours and non-traditional hours of availability to meet individual needs of those served.
• Enter client-level data of services to the client-level database live, or within 48 hours of contact or service provision.
• Provide opportunity for participants to participate in Peer Recovery supports.
• Provide Community-Based Outreach Services outdoors, as available and able, as well as in places where people experiencing homelessness tend to gather.
• Compile with all applicable standards of the WVCEH Personnel Manual and WVCEH Policies and Procedures.

Qualifications and Skills

• Successful candidate will be a highly motivated self-starter, able to prioritize tasks and manage a complex array of needs.
• Applicant should have an understanding in all areas related to homelessness, substance abuse and mental health.
• Ideally, candidates will have prior experience with people experiencing homelessness.
• Must have good problem-solving skills, communication and conflict resolution skills, and be proficient with computers.
• Prior experience using the Homeless Management Information System (HMIS) is a plus but not required.
• Applicant will need an understanding of community resources and the wherewithal to navigate complex eligibility requirements for community resources.
• Professional, mature demeanor with the ability to work independently is required.
• The successful candidate will have reliable transportation and must be willing to travel occasionally throughout the designated region and to State office in Bridgeport, WV.
• Although a Bachelor’s Degree is not required, it is preferred. Past experience working in a case management role will be taken into consideration.

Benefits

Salary commensurate on experience and qualifications. Benefits include health, dental, vision, PTO, Holidays, and 401K.

Job Type: Full-time

Pay: Up to $17.31 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

COVID-19 considerations:
WVCEH personnel are required to maintain up-to-date vaccination against COVID-19 or to request a reasonable accommodation under the EEOC/ADA.

Application Question(s):

• Are you up to date with COVID-19 vaccination or willing/able to submit a request for accommodation under the ADA/EEOC?

Education:

• Bachelor's (Preferred)

Experience:

• Community Engagement Specialists: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: Multiple Locations