Houseperson/Public Area Attendant
- Full-Time
- The Woodlands, TX
- Aloft Shenandoah
- Posted 2 years ago – Accepting applications
Job Description
Houseman
Hotel:
Job Category: Housekeeping & Laundry
Schedule: Varies Position Type: Non-Management/Hourly
Responsibilities and Duties:
- Respond promptly to requests from guests and other departments.
- Identify and report preventative or other maintenance issues in public areas or guest rooms.
- Contact other departments directly for urgent repairs.
- Deliver guest requests and set up furniture items in guest rooms as requested.
- Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash placed near
Housekeeper carts.
- Clean, maintain and store cleaning equipment. Post caution signs.
- Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.
- Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
- Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
- Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
- Speak with others using clear and professional language.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Stand, sit, or walk for an extended period of time.
- Perform other reasonable job duties as requested by Supervisors.
Job Type: Full-time
Pay: $11.00 - $13.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Weekend availability
Ability to commute/relocate:
- The Woodlands, TX 77385: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Experience:
- Cleaning: 1 year (Preferred)
- Cleaning & Grounds Maintenance: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Required)
- Overnight Shift (Preferred)
Work Location: One location