Housekeeping Supervisor

Housekeeping Manager position available for Livingston Place Assisted Living. We are looking for a caring, reliable leader to join our Team!

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws.

Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.

JOB DESCRIPTION

POSITION TITLE: Housekeeping/Laundry Supervisor

REPORTS TO: Administrator

DEPARTMENT: Housekeeping/Laundry

LAST REVISED: 9/2011

PRIMARY DUTY

Plan, direct, and coordinate the facilities housekeeping programs to assure the facility is maintained in a safe, clean, comfortable manner. Ensure that Housekeeping/Laundry employees engaged in maintaining cleanliness of resident and non-resident areas and are performing the proper procedures as outlined by state and federal regulations.

ESSENTIAL JOB FUNCTIONS include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Establishes and maintains inventories of housekeeping supplies and equipment and assures equipment is working
• Selects the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces
• Maintains housekeeping supply inventory within budget
• Periodically assess and makes recommendations for equipment replacement and repair
• Develops and maintains a housekeeping procedural manual specific to the facility
• Monitors, instructs and updates staff in proper policies and procedures in completing housekeeping tasks including sanitation of work areas and equipment
• Communicates (verbal/written) sanitation/environmental philosophy and policies to residents, personnel and other interested parties
• Investigates resident, family member and employee complaints about service and equipment and takes appropriate corrective action
• Coordinates activities with other departments to ensure that services are provided in an efficient and timely manner
• Inspects and evaluates the physical condition of facilities to determine the type of work required, communicating any applicable deficiencies to the Plant & Maintenance Supervisor
• Assists with cleaning duties as necessary
• Assures the collection, sorting, pre-soaking (if necessary), washing, drying, folding, and distribution of laundry
• Observes for resident safety when in resident care areas
• Reports any issues or problems that may arise to the Administrator
• Complies with state, federal, and all other applicable health care and safety standards
• Assists families and other visitors as needed
• Attends/completes required in-services and other required meetings
• Performs other duties as directed

SUPERVISORY REQUIREMENTS of this position are generally as follows:

• Oversees the activities of the Housekeeping Department; directly supervises Housekeepers as necessary
• Carries out supervisory responsibilities, including, but not limited to, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and terminating employees

EDUCATION and EXPERIENCE an equivalent combination of education, training and experience will be considered.

• High School diploma or equivalent preferred; previous long-term care experience preferred; or an equivalent combination of education and experience
• Minimum of one year experience in a supervisory role

KNOWLEDGE, SKILLS and ABILITIES which may be representative but not all inclusive of those commonly associated with this position.

• Language Ability - Ability to read and interpret documents; ability to write simple reports and correspondence
• Written Communication - Writes clearly and informatively; able to read and interpret written information
• Verbal Communication - Talks to others to convey information effectively
• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
• Math Ability - Knowledge of arithmetic and algebra, and their applications
• Reasoning Ability - Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving complex variables
• Sanitation and Safety - Knowledge of principles and requirements of sanitation and safety in handling housekeeping tasks and equipment
• Customer and Personal Service - Knowledge of principles for providing customer and personal services. This includes needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Administration and Management - Knowledge of business and management principles involved in resource allocation, leadership technique and coordination of people and resources
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one
• Delegation - Sets expectations and monitors delegated activities
• Quality Management - Demonstrates accuracy and thoroughness
• Organizational Support - Follows policies and procedures; completes tasks correctly and on time
• Adaptability - Adapts to changes in the work environment; changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events
• Planning/Organizing - Prioritizes and plans work activities; advises for additional resources
• Attendance/Punctuality - Ensures work responsibilities are covered when absent; arrives at meetings and appointments on time
• Dependability - Commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan
• Professionalism - Treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions

COMPUTER SKILLS/EQUIPMENT USED TO PERFORM THE JOB which may be representative but not all inclusive of those commonly associated with this position.

• Housecleaning equipment and materials, spray bottles and step ladders may be utilized in this position
• Laundry-type washing machines, including but not limited to light commercial washing machines, washer extractors, etc.
• Desktop/Notebook computers
• MS Office (Word, Excel, PowerPoint, etc.)

WORK ENVIRONMENT environmental or atmospheric conditions commonly associated with the performance of the functions of this job.

• The employee is occasionally required to wear protective clothing
• The employee may be exposed to blood, body fluids, infectious diseases, air contaminants, and hazardous chemicals
• The noise level in the work environment is usually moderate

PHYSICAL ABILITIES commonly associated with the performance of the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is frequently required to talk or hear, stand, walk, sit, stoop, kneel or crouch, use hands to use hands to grasp, manipulate or feel objects and reach with hands and arms.
• The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color discrimination, peripheral vision, depth perception, and the ability to adjust focus.

ACKNOWLEDGEMENT

I have read this job description and fully understand the requirements set forth therein. I hereby accept the position of the Housekeeping/Laundry Supervisor and agree to perform the identified essential functions in a safe manner and in accordance with the established procedures. I understand that as a result of my employment, I may be exposed to blood, body fluids, infectious diseases, air contaminants, and hazardous chemicals and that the company will provide to me instructions on how to prevent and control such exposures.

I understand that my employment is at-will and thereby understand that my employment can be terminated at-will either by the facility or myself and that such termination can be made with or without notice.

Priority Life Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.