Housekeeping / Maintenance Houseperson

Hotel Associate Job Description

Position Title: Houseperson

Reports To: Floor Supervisor and\or Executive Housekeeper

Below are the Core Responsibilities that make up the priority functions and most important responsibilities of this position. These Core Responsibilities are divided into two categories, Job

Function and Professionalism and Style Expectations.

Job Function Weight

Job functions describe the substance and most important Totals 95%

responsibilities of the job.

1. Administration 75%

? Move and arrange furniture and turn mattresses as required during general cleaning.

? Dusts.

? Polish metalwork and furniture.

? Collect soiled linens for laundering.

? Vacuum floors, clean bathrooms and common areas.

? Supply own cleaning cart with appropriate supplies for shift.

? Promptly and courteously deliver ironing boards, baby cribs, and roll-away beds to guest rooms as requested

? Remove debris, clean driveways and garage areas.

? Clean guest rooms.

? Scrupulously adhere to all safety standards.

? Shampoo carpets using shampoo machine.

? Strip, seal, and wax floors according to proper procedures using any safety equipment necessary.

? Restock shelves with paper supplies.

2. Support 20%

? Must demonstrate knowledge of the English language to effectively communicate with guests, associates, and vendors.

? Ability to accurately report information.

? Ability to scrupulously follow all hotel policies and procedures.

? Attend required meetings.

Professionalism and Style Expectations Weight

3. Personal Effectiveness 2.5%

? Projects and assignments are completed thoroughly, professionally, and with care.

? Adjusts to high-pressure conditions and is open to change.

? Consistently maintain positive demeanor.

? Assumes responsibility for personal growth and development.

? Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates.

4. Communication 2.5%

? Understands and communicates the hotel mission.

? Expresses ideas and conveys information clearly, effectively, and professionally.

? Actively listens to others.

? Conveys company information, decision, or problems to appropriate parties on a timely basis.

? Works to resolve disagreements and is respectful of peers and co-workers.

Physical Requirements

5. These are required of every associate.

? Minimum lifting of 20 pounds.

? Pushing, bending, stooping, upward reaching, manual dexterity.

? Hearing, writing, typing.

? Minimum pulling of 20 pounds.

? Other duties may be assigned.

Additional responsibilities specific to you are:

? Must have knowledge of all hotel departments and functions.

? Must have good mathematical and computer skills.

? High school education preferred. Relevant training and experience required.

? Additional language ability preferred.

Job Type: Full-time

Pay: $10.00 - $13.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• On call
• Overtime
• Weekends

Education:

• High school or equivalent (Preferred)

Experience:

• Cleaning Experience: 1 year (Preferred)
• Hotel Experience: 1 year (Preferred)

Work Location:

• One location

Work Remotely:

• No

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Plastic shield at work stations
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place