Housekeeping Lead

Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.

SAFETY & PEACE OF MIND:

• All employees will begin their work experience by participating in comprehensive safety training.
• Face coverings, physical distancing, daily health screenings and temperature checks will be mandatory.
• More details on our policies can be found here.

Responsibilities:

• Main responsibility is to assist Executive and Assistant Executive Housekeepers in managing entire daily operation of the housekeeping department.
• Supervisor will be responsible for the entire daily operation of the Housekeeping Department. Ensure all equipment is in good working order, provide a safe environment for employees and guests, ensure clean and organized housekeeping areas and ensure clean guest rooms and public areas.
• Train housekeepers, housepersons, and inspectors on established Brand Standard policies and procedures.
• Leads day to day using Operation lodging software and building the rooms control sheet.
• Coordinates all staff training.
• Utilize HotSos for all engineering issues and train and supervise the housekeeping staff to submit the maintenance issues from the rooms.
• Control supply inventory, perform daily pre-shift meetings to ensure employees understand expectations, perform safety training procedures, track Lost & Found items and log them.
• Ensures all work is completed on schedule with the desired level of quality.
• Personally inspects the housekeepers, housepersons and inspectors work to make sure they work according to Brand Standards.
• Ensures the housekeeping productivity is up date it daily.
• Ensures the housemen activity sheet is up date it daily.
• Run the Guest survey reports each week for housekeeping staff and posted on the board.
• Cleans and inspects as required.
• Other duties as assigned
  

Qualifications:

• High School Diploma required, Hotel Management Degree-Preferred
• 1 year of housekeeping experience in hotels or condos
• Able to communicate effectively in English, both written and verbal - Required
• Able to communicate in Spanish - Preferred
• Previous PMS and Excel knowledge - Preferred
• Experience on LMS and Microsoft applications - Preferred
• Experience in a supervisory/management and housekeeping position - Required
• Strong organizational and team mangement skills
• Experience with HotSOS and PeopleSoft
• Able to stand and walk for 6 hours
• Able to lift 50 lbs
• Able to work weekends and holidays
  

The budgeted range starts at $16.00 - $24.00. Actual pay will be adjusted based on experience.

The perks and benefits include

• Free ski passes for employees
• 401(k) retirement plan
• Accrued Sick Time
• Discount lift tickets for friends and family
• Free ski lessons
• Discounted lodging, food (including $5 meals), gear, and mountain shuttles
• Discounted bike haul & golf
• Excellent training & professional development

Seasonal Full Time roles are eligible for the above, plus…

• Critical Illness and Accident plans
• Medical, Dental, and Vision insurance (only available once eligible employees work 750 hours)
• Free ski passes for dependents

We’re looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture. Come join our team – where A Mountain of Possibilities awaits. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 283090