Housekeeping Inspector/Supervisor

Room Inspector/ Supervisor
Company Overview

HMP Properties was founded in 2003 by CEO and Owner, Hitesh Patel, and specializes in the design, development, and management of hotels. Despite humble beginnings, HMP Properties has grown to operate a portfolio of ten hotels and developed franchise relationships with several major hotel brands, including Hilton, Marriott, Intercontinental Hotel Group, and Choice Hotels. We hold true to the same family of core values that were crucial to our early success: Integrity, Passion, Accountability, Responsiveness, Results, and Quality. Our goal is to provide superior hospitality where guest satisfaction is at the core of everything we do, and we strive to meet the highest standards of service and luxury through efficient operations and a dedicated staff. Whether you’re looking to start or continue a career in hospitality, HMP Properties will be committed to your success! Apply to join our team Today and work on the cutting edge of hospitality!

Position Summary

The Room Inspector is responsible for the cleanliness and appearance of all guest rooms, public space, and helping to oversee the personnel in the housekeeping department. The daily responsibilities include inspecting all room, ensuring cleanliness standards are kept, basic reporting and computer use, relaying work orders to maintenance staff, and other duties as required.

Overview of Duties and Responsibilities

- Create the assignments for the housekeepers and create the plan for the day for all staff in the department.

- Supervise, monitor and follow up on duties of Room Attendants, Houseman, Laundry, and Night Houseman.

- Train, schedule, and assign duties to all department personnel. Check the quality of work performed and make appropriate corrections and changes as necessary.

- Handle guest complaints concerning housekeeping service or refer problem to Management if necessary.

- Keep an inventory of departments uniforms and supplies, make requisitions when you need to replenish

- Clean rooms as needed in the event of call outs, short staffing, or any other issues that require additional help in rooms.

- Supervise the testing of any new products or chemicals for the Housekeeping department.

- Communicate with the Maintenance department of any needed repairs.

- Ensure that you inspect all guest rooms in the hotel each day to ensure cleanliness standards are being met.

- Help guests and employees in any way when called upon and perform it in a pleasant manner showing a willingness to help.

- List, Itemize, store lost and found items whiling maintaining the company approved Lost and Found log.

- Check all vacant rooms for condition and possible occupancy, report any discrepancies to Management on a daily basis.

- Supervise the condition of all storage areas, making sure they are kept in a clean, orderly fashion. Ensuring they are stocked with the necessary items.

- Coach and counsel employees to encourage positive behaviors and correct negative behaviors.

- Conduct and document a monthly departmental meeting to review any new procedures and gather input from all employees.

- Analyze and resolve work problems or assist employees to solve work-related problems.

- Initiate or suggest plans to motivate employees to achieve work-related goals.

- After service training, ensure staff continues to learn the importance of excellent service.

- Perform monthly inventories
Related keywords: inspector

Job Type: Full-time

Pay: $11.00 - $12.00 per hour

Job Types: Full-time, Part-time

Pay: $10.00 - $12.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekends

COVID-19 considerations:
All Guest and employees are required to wear masks and practice social distancing. We have specific cleaning requirements and procedures.

Work Location:

• One location

Typical start time:

• 8AM

Typical end time:

• 4PM

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• Open to applicants who do not have a high school diploma/GED
• A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education
• A job for which all ages, including older job seekers, are encouraged to apply
• Open to applicants who do not have a college diploma

Work Remotely:

• No

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Plastic shield at work stations
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place