HOUSEKEEPERS - THE ROW HOTEL, An AUTOGRAPH COLLECTION PROPERTY

  • Full-Time
  • Somerville, MA
  • The Row Hotel At Assembly Row, Autograph Collection
  • Posted 3 years ago – Accepting applications
Job Description
Description:

We are seeking highly motivated and friendly housekeepers with an eye for detail to join our team! In this role you will be responsible for performing a variety of cleaning activities in accordance with company and brand standards.

GENERAL RESPONSIBILITIES:

  • Receive list of assigned rooms from manager and prioritize rooms
  • Clean, stock and maintain assigned guest rooms according to Colwen and brand standards of cleanliness
  • Respond promptly to requests from guests and other departments
  • Check the inventory of cleaning cart and add necessary supplies; transport cart to assigned floor/rooms
  • Ensure privacy of guests at all times
  • Knock and announce self before entering assigned guest rooms; return at a later time if room is occupied
  • Check amenities and supplies in rooms, restock according to standards
  • Neatly make beds and stock bath linens according to standard
  • Clean and disinfect bathrooms, kitchen, and/or coffee stations
  • Remove all trash, dirty linens, towels and room service items from rooms
  • Check that all appliances are in the room and in clean working order
  • Straighten desk area and furniture
  • Dust, polish furniture and remove marks /stains from walls and furnishing
  • Vacuum carpets and clean floors
  • Notify maintenance department of needed maintenance or repairs
  • Ensure room meets hotel standards with final walk around
  • Ensure soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels
  • Take found items to designated lost and found area
  • Perform other duties as requested

Colwen Hotels offers a comprehensive rewards and compensation package for eligible associates that includes:

  • Opportunities for advancement and career growth
  • Warm and supportive work environment
  • Competitive Wages
  • Medical, Dental and Vision Insurance
  • Company-funded Health Reimbursement Account
  • Flex Spending Account
  • Voluntary Life Insurance
  • Short Term and Long Term Disability
  • 401(k) retirement plan with Employer Match after one year of employment
  • Paid Time off Programs
  • Holiday Pay
  • Jury Duty Leave and Bereavement Leave
  • Hotel Discounts

Colwen Hotels is an equal opportunity employer. EOE M/F/D/V

. Requirements:
  • Prior experience as a cleaner or housekeeper, hotel experience preferred
  • Detail-oriented and thorough
  • remain discreet and respect privacy of guests, Work with the highest level of integrity
  • Perform consistent work to the highest standard
  • Ability to work quickly without compromising quality
  • Ability to work with little supervision and maintain a high level of performance
  • Ability to interact with guests in a pleasant and friendly way
  • Excellent prioritization and time management skills
  • Willingness to work rotational 7 day work cycle; including weekends and holidays
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