Housekeeper

SUMMARY

To clean hotel guestrooms and common areas as required under the supervision of the Housekeeping Manager or designated supervisor, and to promote a positive environment for both employees and hotel guests. To wash and fold all hotel linen to include bed sheets and towels under the supervision of the Housekeeping Manager or designated supervisor, and to promote a positive environment for both employees and hotel guests. Based on the Hotel’s needs, you may be required to work in other positions under the housekeeping department.

QUALIFICATIONS

To perform this job successfully, and individual must be able to satisfactorily perform all indicated essential functions. The requirements listed below are representative of the knowledge, skill and/or ability required for this position. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions. Employee must be capable of maintaining regular and on-time attendance.

EDUCATION AND/OR EXPERIENCE

Entry-level position. No prior experience required.

LANGUAGE, MATHEMATICAL, SOCIAL AND REASONING SKILLS

· Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to speak simple sentences in English.

· Ability to read (in English or Spanish) Material Safety Data Sheets (MSDS) for a variety of chemicals in the hotel, various documents outlining duties and responsibilities of the position. Ability to write log entries.

· Ability to promote positive relationships with guests, visitors and hotel employees. Ability to present a professional appearance and positive attitude at all times.

· Ability to make decisions and carry out detailed procedures and oral instructions during an emergency situation.

· Ability to deal with problems involving a few concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform all the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms; climb or balance; stoop, kneel, crouch, crawl, and smell. The employee must regularly lift and/or move up to 10 lbs., frequently lift and/or move up to 25 lbs., and occasionally lift and/or move up to 50 lbs.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, vibrating and moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, outside weather conditions, extreme cold, extreme heat, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate.

ESSENTIAL JOB FUNCTIONS

General Functions

· Keeps common areas clean at all times using standard procedures in cleaning and maintenance (including vacuum, wiping, mopping, polishing, etc.) of guestrooms, offices and common areas.

· Ensures that guestrooms are safe, comfortable and are maintained in an attractive manner and that guest’s personal items are safeguarded.

· Cleans up spills, soiled areas, and other conditions as observed or directed.

· Ensures that equipment and supply carts are adequately maintained and supplied.

· Ensure that cleaning assignments are followed and completed according to best demonstrated practices.

· Maintains knowledge of correct equipment operation.

· Move and replace furniture; assist others with heavy lifting.

· Ensure that the lighting and other in-room equipment is in proper working order.

· Clean storage and exterior areas as directed.

· Ensure that laundry is completed according to best demonstrated practices.

· Keeps laundry areas clean at all times using standard procedures in cleaning and maintenance (including vacuum, wiping, mopping, polishing, etc.) of guestrooms, offices and common areas.

· Follows instructions on proper laundry procedures to include washing, drying, and folding.

· Cleans up spills, soiled areas, and other conditions as observed or directed.

· Coordinate daily housekeeping services with other departments.

· Understand and comply with all policies and procedures outlined in the hotel’s Employee Handbook.

Guests’ Rights Functions

· Maintain the confidentiality of all guest information including any documents or other items witnessed in the guestroom. Report inappropriate or potentially illegal issues to supervisor.

· Ensure that the guestroom is secure during cleaning/service, and prohibit access to anyone without seeing accurate identification (i.e. working keycard).

· Report guest or visitor requests, complaints and/or comments to supervisor.

Safety & Job Hazards Functions

· Ensure work areas are safe

· Procedures regarding cleaners and hazardous materials or objects are strictly followed.

· Equipment and supplies are properly stored.

· Ensure that the Hotel Incident Report is completed for every incident or accident to self or witnessed of both guests and employees, and submitted to supervisor and General Manager.

· Ensure Infection Control (blood borne pathogen) procedures are followed.

· Ensure Hotel Emergency Procedures are followed.

· Promptly report any hazardous conditions and equipment to the supervisor and Hotel General Manager.

Staff Developments Functions

· Attend Orientation and Safety Training as required

· Participate in training new staff members as requested.

· Attend mandatory staff meetings as requested.

Other Duties

Other duties may become necessary from time-to-time. This document does not serve to limit the position and the employee only to duties that fit within this description. A small hotel must sometimes be resourceful and require that internal departments assist each other during increased business demand periods, inclement weather, emergencies, etc. Examples include, but are not limited to, assisting with snow removal, cleaning dining room tables, washing dishes, planting flowers, and so forth.

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Cleaning Experience: 1 year (Preferred)
• Hotel Experience: 1 year (Preferred)

Work Location:

• One location

Work Remotely:

• No