House Attendant
- Full-Time
- Garden Grove, CA
- Great Wolf Lodge
- Posted 3 years ago – Accepting applications
Job Description
The House Attendant uses organization and communication skills to support your Colleagues in creating guest rooms that are well equipped and welcoming - and that make our guests feel value. The Attendant is responsible for assisting the housekeeping staff in cleaning of guest rooms, laundry functions and ensuring overall patron satisfaction.
Essential Duties & Responsibilities
- Assesses quantities of stock in storeroom upon arrival and restocks inventory if necessary
- Assists Room Attendant including removing linens and trash
- Assists with cleaning guest rooms and making beds as needed
- Transports dirty linen from departed rooms to laundry department
- Transports clean bath and bed linen from laundry to storerooms
- Keeps storerooms clean, free of trash, and organized at all times
- Delivers irons, ironing boards, roll away beds, cribs, etc. to guest room upon request
- Operates trash compactor and cardboard baler
- Picks up and returns to storage any previously used guest requests found in rooms or hallways
- Communicates with Management for any special requests or duties
Required Qualifications & Skills
- Must be flexible regarding scheduling based on business demands
- Successful completion of criminal background check and drug screen
- Proven ability to work independently with limited supervision
- Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed
Desired Qualifications & Traits
- Prior experience with the handling of cleaning chemicals
- Excellent customer service skills
- Previous housekeeping or general cleaning experience
Physical Requirements
- Able to lift up to 30 lbs.
- Able to push/pull up to 100 lbs.
- Able to bend, stretch, and twist
- Able to stand for long periods of time
- Able to climb multiple flights of stairs on daily basis and walk frequently
- Able to work with chemicals according to directions