House Attendant

  • Full-Time
  • Garden Grove, CA
  • Great Wolf Lodge
  • Posted 3 years ago – Accepting applications
Job Description

The House Attendant uses organization and communication skills to support your Colleagues in creating guest rooms that are well equipped and welcoming - and that make our guests feel value. The Attendant is responsible for assisting the housekeeping staff in cleaning of guest rooms, laundry functions and ensuring overall patron satisfaction.

Essential Duties & Responsibilities

  • Assesses quantities of stock in storeroom upon arrival and restocks inventory if necessary
  • Assists Room Attendant including removing linens and trash
  • Assists with cleaning guest rooms and making beds as needed
  • Transports dirty linen from departed rooms to laundry department
  • Transports clean bath and bed linen from laundry to storerooms
  • Keeps storerooms clean, free of trash, and organized at all times
  • Delivers irons, ironing boards, roll away beds, cribs, etc. to guest room upon request
  • Operates trash compactor and cardboard baler
  • Picks up and returns to storage any previously used guest requests found in rooms or hallways
  • Communicates with Management for any special requests or duties

Required Qualifications & Skills

  • Must be flexible regarding scheduling based on business demands
  • Successful completion of criminal background check and drug screen
  • Proven ability to work independently with limited supervision
  • Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed

Desired Qualifications & Traits

  • Prior experience with the handling of cleaning chemicals
  • Excellent customer service skills
  • Previous housekeeping or general cleaning experience

Physical Requirements

  • Able to lift up to 30 lbs.
  • Able to push/pull up to 100 lbs.
  • Able to bend, stretch, and twist
  • Able to stand for long periods of time
  • Able to climb multiple flights of stairs on daily basis and walk frequently
  • Able to work with chemicals according to directions
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