Hotel Night Auditor

Do you want to work for a great company with competitive benefits and salary? The Fairfield Inn & Suites Seattle City Center is a fast-growing company that believes in internal growth and promotions from within. We are looking to hire a friendly and hardworking Night Auditor. If you think you'd be a great addition to our team, please apply!

• Medical and dental offered effective the 1st of the month following date of hire
• Employee rates at Marriott hotels worldwide
• Vacation time accrued based on hours worked
• Seattle Paid Safe Sick Leave
• Free parking in downtown Seattle
• Strong opportunity for advancement

Job Description:

• Greets and completes standard check-in procedures for arriving guests daily, using both manual and computerized methods ensuring guest satisfaction
• Courteously answers inquiries and accepts reservations, in person, through email and telephone calls, and help guests with directions and area activities
• Controls and records financial transactions a front desk
• Manage guest accounts by posting charges and handling cash and credit card transactions with accuracy
• Run all necessary night audit reports
• Maintains good customer relations by staying informed of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone
• Maintains a friendly, cheerful, and courteous demeanor at all times
• Contributes and maintains established information and communication sources such as department and front desk log books to enhance department communications and operations
• Aids other associates and departments to contribute to the best overall performance of the department and the hotel
• Ensure safety by following the safety and sanitation procedures and reporting suspicious activity to management

Preferred Skills:

• Strong Computer skills, including Microsoft Office
• Ability to type 40+wpm
• Able to learn new web applications
• Previous customer service experience preferred
• Strong work ethic
• Able to stand for extended periods of time
• Able to lift up-to 20 lbs.
• Must be able to work weekends and holidays