Hotel Night Auditor

The Fairfield Inn in Macon, GA is looking for an enthusiastic and independent employee to join our team as a Night Auditor. Successful candidates are welcoming, efficient, and great with guests—guests leave only positive comments after interacting with such candidates.

For this opening, we are looking for someone with open availability each week. Hours include weekends and holidays, pay is set to hourly and assumes a minimum of 1-year experience preferably with a Marriott property. This is an overnight position - hours are typically 11p - 7am.

Duties and responsibilities:

- Check guests in, ensuring we receive proper payment while fulfilling requests and establishing accurate guest information

- Answer the telephone in a welcoming, professional manner to assist guests

- Communicate with managers and other departments in a professional manner, assisting them regarding guest needs

- Maintain an up-to-date working knowledge of hotel amenities, hotel policies, emergency procedures, and the local area

- Maintain house bank and follow hotel cash and credit card procedures

Job requirements:

- Guests instantly love you

- Required: Previous hotel Front Desk Agent/ Night audit experience; extra consideration given to candidates with Marriott family experience or the Fossee property management system (PMS)

- Proficiency in the English language, both verbal and written

- Cash-handling experience

- Organizational skills including follow-through, problem solving, and communication

- Ability to stand / walk for minimum 8 hours at a time

- Ability to bend, push, pull, and lift 10 pounds

Job Type: Part-time

Benefits:

• Employee discount
• Paid time off

Schedule:

• Holidays
• Monday to Friday
• Night shift
• Weekends

Experience:

• Hotel Front Desk/Night Audit: 1 year (Preferred)

Work Remotely:

• No