Hotel Houseperson

POSITION: Hotel Houseperson

LOCATION: Cahuilla Casino Hotel, Anza, California

RESPONSIBLE TO: Hotel Supervisor

POSITION SUMMARY

The all-new Cahuilla Casino Hotel is proud to the opening of our new casino, hotel and more! Share in the excitement and come join a winning team! The Hotel Houseperson is responsible for maintaining the cleanliness and general appearance of all public areas and corridors of the hotel. Ensures Sky’s the Limit Guest Service with exceptional housekeeping service in order to keep guests happy and ensure repeat business. $15.00/hr + enhanced benefits (medical, dental, vision, life insurance, 401k with match), generous PTO, employee incentives, discounts (gas/food/merchandise) and more.

DUTIES AND RESPONSIBILITIES

• Walk all assigned floors at the beginning and end of shift; remove newspapers and service trays, empty ash urn receptacles, remove trash and/or soiled linens and note any areas that need immediate cleaning.
• Sweep and wash floors, vacuum carpet, wash walls, dust furniture and fixtures in all public areas of the hotel including but not limited to hallways, elevators, service areas, stairwells, meeting room.
• Deliver miscellaneous goods and supplies to guest rooms, deliver linen and supplies to guest floors.
• Deliver special request items such as cribs or roll away beds to guest rooms.
• Restock guest room attendant carts and assist room attendants with any additional supply needs on the floors.
• Rotate linens in the storerooms.
• Maintain shelf organization in storeroom.
• Replenishes storeroom supplies.
• Move furniture, supplies, and equipment.
• Assist in ensuring safety and security within the hotel and reporting any security/maintenance issues appropriately.
• Assist guest room attendants as needed with daily hotel room housekeeping needs.
• Assist guest room attendants with turn down service as needed.
• Provides excellent guest service to both internal and external guests.
• Actively supports the company’s culture of Sky’s The Limit guest service by anticipating guest’s needs, responds promptly and acknowledges all guests regardless of how busy or time of day.
• All other duties assigned.

• High School Diploma or GED
• At least 18 years of age.
• At least one year housekeeping experience, preferably in a hospitality / casino environment
• The physical dexterity and ability to manage several tasks simultaneously
• An eye for detail
• Knowledge of mixing and using cleaning products safely and appropriately
• Ability to lift at least 30 pounds, bend, stretch, kneel, and reach